Mayfair Clubs has been certified as a Great Place To Work®!
For over 50 years, Mayfair Clubs has been a leader in providing exceptional sports, fitness, and social experiences across our four premier locations in Toronto. Our success is built on the passion and dedication of every individual who works here. We’re looking for someone like YOU to help us continue creating a dynamic, supportive environment that fosters professional growth and promotes health and wellness for our members.
We’re hiring a Full-time Front Desk Receptionist at our Lakeshore location, and we want you to be part of our vibrant team!
The Front-Desk Receptionist is critical in providing the best possible member experience. As the first point of contract for individuals entering the Club, the Receptionist will greet people in a friendly manner, answer all member inquiries and make sure all interactions meet Mayfair’s high standards of excellent client service.
This is an Opener position that will be required to work the following hours:
Monday, Thursday & Friday - 5:45am - 1:45pm
Saturday - 6:45am - 2:45pm
Sunday - 9:00am - 5:00pm
Tuesday & Wednesday - off
These hours are based on operational needs and may be subject to minor changes.
WHAT YOU WILL DO
- Greet all members with a warm, friendly smile
- Ensure a smooth check-in process for all members
- Verify Club memberships
- Create and maintain member records
- Book Club services for members
- Respond to all inquiries (in person and phone) and offer solutions
- Promote member loyalty by providing exceptional customer service
- Maintain the Club’s professional image and reputation
- Follow procedures to open the Club on time
- Follow procedures to close the Club, including making sure no one is left in the building and locking the Club
- Ensure the front desk area is clean, organized, and presentable at all times
- Prepare the Front Desk for the next day’s operations
- Other duties as assigned
WHAT YOU NEED TO BE SUCCESSFUL
- High school diploma or equivalent
- 2-3 years’ experience with reception and/or customer service
- Exceptional customer service focus
- Robust computer skills (MS Office, booking systems, etc.)
- Team-oriented and able to interact with multiple departments
- Ability to work in a multi-tasking environment with high attention to detail and organization
- Excellent written and verbal communication skills in English
- Ability to work on weekdays, weekends and holidays is required
WHAT’S IN IT FOR YOU
- A flexible schedule that fits your lifestyle
- Competitive wages for your expertise
- Access to our fitness facilities
- A dynamic and positive environment
Apply via this post if you’re passionate about health and fitness, and you want to make a real impact. Help us inspire the next generation of athletes while being part of a team that values excellence. At Mayfair Clubs, we believe in fostering a culture of inclusion and accessibility. We welcome applications from all individuals and are committed to providing accommodations throughout the recruitment process if requested.
Apply Now and Make a Difference!
Mayfair Clubs is where passion meets opportunity.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Benefits
- On-site parking
Ability to commute/relocate:
- Toronto, ON M4M 1A9: reliably commute or plan to relocate before starting work (required)
Work Location: In person
📌 Full-time Front Desk Receptionist (Toronto)
🏢 Mayfair Clubs Lakeshore
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.