Full-Time Dental AdministratorJob Overview

We are seeking a reliable, detail-oriented, and friendly Full-Time Dental Administrator to join our established dental practice. We are a family-oriented office with long-standing employees who value teamwork, mutual respect, and providing excellent patient care.

The ideal candidate will have dental administrative experience, strong organizational skills, and a thorough understanding of dental insurance billing and claims processing. This role is well suited to someone who takes pride in accuracy, works well with others, and enjoys building positive relationships with patients and team members.

Responsibilities

- Greet patients warmly and provide a welcoming, professional experience.
- Manage appointment scheduling, patient check-in and check-out, and appointment confirmations to maintain an efficient and productive schedule.
- Answer multi-line phone systems, respond to patient inquiries, and communicate effectively with patients and team members.
- Maintain accurate, up-to-date, and confidential patient records using AbelDent dental software.
- Process dental insurance claims accurately and follow up on outstanding or rejected claims as required.
- Prepare and submit insurance estimates for dental treatments, including crowns, bridges, and other restorative procedures.
- Communicate with insurance companies regarding coverage, claim status, predeterminations, payments, and outstanding balances.
- Handle insurance correspondence and follow up with insurance providers to resolve claim discrepancies and billing issues.
- Enter patient payments, insurance payments, and other financial transactions accurately into AbelDent.
- Review patient accounts, assist with billing inquiries, and ensure financial records are maintained accurately.
- Collect patient payments and explain insurance coverage, estimates, and account balances clearly and professionally.




- Assist with general administrative duties and contribute to the smooth day-to-day operation of the dental office.
- Work collaboratively with the dental team to provide exceptional patient service and maintain a positive, supportive workplace.

Qualifications
- Previous experience in a dental administrative or dental reception position is preferred.
- Experience with AbelDent dental software is a strong asset.
- Knowledge of dental insurance claims, insurance estimates, and insurance correspondence is essential.
- Experience preparing estimates for crowns, bridges, and other dental procedures is highly desirable.
- Solid attention to detail and a commitment to entering payments and maintaining patient accounts accurately.
- Excellent organizational and time-management skills, with the ability to prioritize tasks in a busy dental office.
- Strong communication and interpersonal skills when dealing with patients, insurance companies, and colleagues.
- Ability to work independently while contributing positively as part of a team.
- Dependable, punctual, and reliable, with a strong work ethic and a professional attitude.
- A friendly, compassionate approach and a genuine interest in providing excellent patient care.

Why Join Our Team?
- A family-oriented dental practice with a friendly and supportive atmosphere.
- A stable workplace with long-standing employees and an established team.
- A collaborative environment where teamwork, reliability, and mutual respect are valued.
- An opportunity to become part of a practice that values its patients and employees.

Position: Full-Time Dental Administrator Salary: Competitive and based on experience.

If you are an experienced dental administrator who is dependable, accurate, and enjoys working in a close-knit, team-oriented environment, please forward your resume to [email protected]. We would love to hear from you!

Pay: $25.00-$35.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits

- Company events
- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Full Time Dental Administrator (Ottawa)
🏢 Britannia Village Dental Centre
📍 Ottawa