NetworkPedia is looking for an Intermediate Administrative Assistant based in Edmonton, AB, to enhance child care staff certification operations. This onsite role demands strong customer service and analytical skills to support inquiries and maintain records. As an Intermediate Administrative Assistant at NetworkPedia, you will contribute to the credential assessment for child care staff.
Your role will involve responding to inquiries, explaining certification processes, and managing additional administrative tasks. Strong attention to detail and the ability to prioritize will be essential for success in this contract position. Key Responsibilities:
- Respond to inquiries via phone and email from stakeholders
- Explain certification standards and assessment processes
- Assess educational credentials against certification requirements
- Manage certification appeals and qualification exemptions
- Maintain accurate client records in CCIS and ECDS Requirements:
- Solid customer service and communication skills
- Experience with record keeping and document validation
- Excellent analytical and attention to detail
- Ability to prioritize tasks and manage high inquiry volumes
- Proficiency in office applications and electronic records systems Apply your administrative expertise and analytical skills to support credential assessments at NetworkPedia in Edmonton.