Classification & Regular Hours

Hours per Week: 35

Salary Grade: 15

The base salary will be $71,970 - $84,660 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Please note, this is a 11-month temporary full-time contract opportunity covering a leave.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The mission of the Faculty of Arts and Humanities is to deliver a comprehensive liberal arts education and to teach our students to become global citizens who think critically and communicate effectively. The Faculty is dedicated to maintaining its international reputation for research excellence and innovative academic programming.

Responsibilities

The Manager, Administrative Services will facilitate and provide oversight for a wide range of administrative, human resources, and financial functions and processes to ensure smooth and efficient administration across the Faculty of Arts and Humanities. The role will ensure compliance with relevant legislation and Western's policies and procedures, to facilitate the achievement of the Faculty's missions and objectives. The Manager will monitor and evaluate current administrative processes, and design and implement new and revised processes to support continuous improvement and the use of best practices.



The role will provide supervision to staff, offer guidance on various administrative processes, and monitor and manage resources to ensure the University community is served effectively.

Qualifications

Education:

- Undergraduate Degree in Business Management/Administration or relevant field
- Completion of, or working towards, Certified Human Resources Professional and/or Canadian Institute of Management Designation

Experience:
- 5 years of administrative, human resources, and financial experience in a complex office environment
- Experience managing staff and projects preferred

Knowledge, Skills & Abilities:
- Knowledge of general office procedures, best practices for assessing, developing and implementing current business processes and procedures
- Familiarity with financial budgeting and principles, Human Resources principles and practices, Employment Standards Act and other relevant legislation
- Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
- Ability to provide strategic analysis and recommendations for designing and implementing current and changing administrative processes
- Project management skills to manage multiple projects simultaneously from conception to completion within tightly prescribed timelines
- Ability to organize and effectively manage financial and human resources needed to achieve results
- Communication skills with an ability to complete detailed analytics and reports




- Competency to maintain confidentiality and treat sensitive information with discretion
- Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
- Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
- Ability to handle details with a high degree of accuracy and to organize and prioritize a high volume of work to meet deadlines
- Commitment to ongoing professional development with a desire to take on new challenges
- A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
- Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
- Computer skills with the ability to train others in system usage
- Advanced computer skills in Microsoft Office Suite
- Influential interpersonal skills that build positive and strong relationships at all levels of the organization
- Familiarity with University policies and procedures preferred

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Manager, Administrative Services (London)
🏢 Western University
📍 London