The Opportunity

Rightway Recruitment is representing a well-established mechanical services company operating across British Columbia. Specializing in commercial HVAC, refrigeration, plumbing, and mechanical services, the company has built a strong reputation for quality workmanship and customer service.

They are looking for an experienced Provincial Service Manager to oversee service operations across BC, supporting a business with approximately 120 technicians alongside an established team of foremen and service coordinators.

This is a senior leadership position focused on improving operational efficiency, team performance, service delivery, and profitability. The role would suit an experienced Service Manager or General Manager looking to take the next step within a larger, growing organization.

Key Responsibilities

- Oversee day-to-day mechanical service operations across British Columbia
- Lead, mentor, and support service foremen and coordinators
- Work closely with regional management to ensure efficient scheduling and service delivery
- Monitor technician productivity, billable hours, callbacks, and overall operational performance
- Support departmental budgeting, forecasting, and profitability improvements
- Develop training initiatives and maintain high standards of workmanship and customer service
- Conduct regular site visits and support the resolution of technical and operational issues
- Identify opportunities to improve processes, efficiency, and service quality

What You Bring

- Strong background in mechanical service operations, including HVAC, refrigeration, plumbing, or gas services
- Proven experience managing service teams, foremen, or multiple operational departments




- Strong technical understanding of commercial mechanical systems
- Experience improving operational efficiency, productivity, and profitability
- Confident managing budgets, operational KPIs, and service performance
- Excellent leadership, communication, and problem-solving skills
- Adaptable, approachable, and comfortable working within an established leadership team
- Experience with ServiceTitan or similar service management software is an asset
- A Red Seal or equivalent trade qualification is preferred but not essential.

Working Environment

- Primarily office-based in Port Coquitlam, with regular field visits
- Work closely with senior leadership and regional management
- Operational leadership role rather than a hands-on trade position

Compensation & Benefits

- Base Salary: $130,000–$160,000
- Potential Total Compensation: $160,000–$220,000, including performance-based bonuses
- Company vehicle or car allowance, plus gas card
- Comprehensive employee benefits
- Employer-funded retirement contributions: 4% after 6 months, 8% after 1 year, and 12% after 2 years
- 3 weeks vacation, with additional entitlement based on service
- Ongoing career development and career progression

Why This Role?

- Oversee a large provincial mechanical service operation
- Strong compensation package and exceptional retirement benefits
- Join an established business with continued investment in growth
- Chance to make a meaningful impact on operations and team development
- Long-term career growth within an expanding organization

Interested in learning more? - Contact Rightway Recruitment for a confidential conversation about the opportunity.

📌 Mechanical Service Manager (British Columbia)
🏢 Rightway Recruitment
📍 British Columbia