Overview

We are seeking a detail-oriented and compassionate Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical office setting, ensuring smooth daily operations. This role offers an opportunity to work in a skilled environment dedicated to patient care, utilizing your office experience and medical knowledge to make a positive impact on patient experiences.

Prior experience with electronic medical records and office management systems is highly valued.

Responsibilities

- Greet patients and visitors in a friendly, professional manner at the front desk
- Manage multi-line phone systems, schedule appointments, and coordinate patient flow
- Maintain accurate electronic medical records using systems such as Telus CHR
- Verify patient insurance information and assist with non OHIP billing
- Prepare and update patient charts, ensuring confidentiality and compliance.
- Collect patient information, update demographics, and assist with check-in/check-out processes
- Support clinical staff by managing administrative tasks as needed
- Ensure the cleanliness and organization of the front office area




- Assist with administrative duties such as filing, faxing, scanning, and data entry, vaccine inventory and a knowledge of the Ontario vaccine will be an advantage.

Skills

- Proficiency with Electronic Medical Records (EMR) systems such as Telus CHR
- Good knowledge of Medical Terminology and Procedures is a positive
- Previous experience as a Medical Office setting preferred
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently
- Strong communication skills, both verbal and written
- Office experience including front desk responsibilities and administrative support
- Ability to work effectively in a team environment while managing multiple priorities
- Prior experience with medical or dental office software is highly desirable

This position is essential for maintaining efficient office operations and delivering outstanding patient service. We value candidates who are proactive, organized, and committed to providing excellent healthcare support.

Job Type: Full-time

Pay: $19.00-$22.94 per hour

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Burlington)
🏢 El Roi Medical Center
📍 Burlington