Job Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations of the front desk. This role requires strong administrative skills, familiarity with medical and dental office procedures, and proficiency with electronic health records systems.

The Medical

Receptionist will play a vital role in maintaining an efficient, welcoming environment for patients and staff alike.

Responsibilities

- Greet patients and visitors warmly, creating a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix
- Collect and process patient payments, insurance information, and co-pays
- Schedule, confirm, and reschedule appointments in coordination with medical or dental providers
- Maintain organized patient files and ensure confidentiality of sensitive information
- Assist with administrative tasks including data entry, filing, and correspondence




- Ensure the front desk area is tidy and well-stocked with necessary supplies
- Support office staff with various clerical duties as needed

Qualifications

- Prior experience as a Dental Receptionist or Medical Office Assistant preferred
- Proficiency with Electronic Medical Records (EMR) systems such as OSCAR PRO is highly desirable
- Strong knowledge of Medical Terminology and familiarity with dental terminology preferred
- Experience working in a quick-paced office environment with multi-line phone systems
- Excellent organizational skills with attention to detail
- Ability to handle confidential information professionally
- Previous experience in a Dental Office or Medical Office setting is advantageous
- Strong communication skills and a friendly demeanor suitable for front desk responsibilities

This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care. The successful candidate will demonstrate professionalism, efficiency, and a genuine desire to assist patients while supporting the smooth operation of the practice. Pay: $20.00-$24.50 per hour

Language

- Portuguese (required)

Work Location: In person

📌 Medical Receptionist (Toronto)
🏢 Luso Medicine
📍 Toronto