Job Summary

Our Chiropody clinic is looking for a medical reception/administrative assistant to join us in a full time/part time medical reception/administrative role! If you have experience in any medical reception (walk-in, family practice, specialists office, physiotherapy clinic, etc.), and exceptional customer service skills, we want to hear from you! We are seeking a detail-oriented and friendly medical receptionist to join our healthcare team.

The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a quick-paced medical environment. This role is crucial in ensuring the smooth operation of our clinic and enhancing patient experiences.

Responsibilities

- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the calendar for multiple providers.
- Answer phone calls promptly, addressing inquiries and directing calls as needed.
- Maintain accurate patient records using electronic medical records (EMR) systems
- Verify patient insurance information and handle billing inquiries.
- Ensure that all administrative tasks are completed efficiently, including filing, data entry, and managing office supplies.
- Handle various administrative responsibilities for front and back end responsibilities
- Perform light maintenance of reception area, staff lounge,



and treatment rooms (i.e., restocking rooms, cleaning in between patients)
- Assist in maintaining a clean and organized reception area.
- Actively seek out opportunities to improve our patients' experience in the clinic, while aiming to maximize clinic performance and growth

Skills

- Previous experience in a medical office setting is preferred, but not required
- Proficiency in using phone systems and electronic medical records software. Experience using Jane is preferred.
- Familiarity with medical terminology to facilitate effective communication with patients and healthcare providers.
- Strong administrative skills with attention to detail and accuracy in documentation.
- Excellent interpersonal skills, demonstrating empathy and professionalism when interacting with patients.
- Ability to multitask effectively in a busy environment while maintaining composure under pressure.

Join our team as a Medical Receptionist/Admin where you will play an essential role in delivering quality healthcare services while ensuring an excellent experience for our patients! Job Type: Full-time

Pay: $19.50-$24.00 per hour

Benefits

- On-site parking

Experience:
- Electronic medical records: 2 years (required)
- Administrative: 2 years (required)

Work Location: In person

📌 Medical Receptionist/Administrator (Full Time/Part Time) (North York)
🏢 Donwood Foot and Orthotic Clinic
📍 North York