Company description

Family practice office in need of a front-desk medical receptionist. Our practice consists of two physicians serving approximately 4000 patients across all ages. We are seeking a candidate who is 100% reliable, punctual, and with excellent customer service skills and a genuine desire to help patients..

Family practice office in need of a front-desk medical receptionist. Our practice consists of two physicians serving approximately 4000 patients across all ages.

We are seeking a candidate who is 100% reliable, punctual, and with excellent customer service skills and a genuine desire to help patients.

Responsibilities and Duties

- Manage incoming and outgoing phone calls and book appointments using OSCAR EMR.
- Greet patients as they enter the office, direct them to patient rooms, assist in weighing and measuring as needed.
- Assist with patient room preparation and cleaning between patients.
- Scanning and filing of hard-copy patient information.
- E-filing of incoming faxes and electronic patient information.
- Verify insurance (OHIP) information and prepare OHIP billing invoices.




- Coordinate referrals to specialists, treatments, and diagnostic tests; and follow-up when needed.
- Respect patient confidentiality and respond to patients with compassion.

Qualifications and Skills

- ability to handle a fast-paced setting.
- multi-task and prioritize tasks based on importance.
- excellent communication and problem-solving skills.
- strong computer skills.
- respond to unexpected changes in routine with flexibility and innovation.
- skills with letter-writing using email and desktop word processing software in English with good grammar.
- familiarity with electronic medical records software (OSCAR EMR in particular) would be an asset.
- organized, responsible, and able to function independently.

Experience Required

- 1+ years of Receptionist or Customer Service experience would be an asset

Language:

- Written and spoken fluency in English is required.

Job Types: Part-time, Permanent

Pay: $18.00-$22.00 per hour

📌 Medical Receptionist (Georgetown)
🏢 Maple Creek Medical Clinic
📍 Georgetown