Job Summary

We are seeking a Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach will help manage appointment scheduling, patient check-ins, and administrative tasks with precision and professionalism.

If you thrive in a quick-paced environment and possess excellent communication skills, this opportunity is perfect for you to make a positive impact on patient care and office efficiency.

This position replaces a retiring employee and is half of a team of two that shares a full-time position. Generally you would be working 2-3 days per week, unless your job share partner is on holiday. 8 hours per day, typically 8-4 or 9-5, negotiated with your partner. Lunch break is paid.

Paid training starts the week of November 23 with independent work beginning the week of December 14.

Duties

- Greet patients and visitors warmly, creating a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using the electronic medical records system (Accuro)
- Manage multi-line phone systems to answer inquiries, direct calls, and relay messages promptly
- Verify patient insurance information and update medical records accurately in electronic systems
- Collect and process payments efficiently




- Maintain organized front desk operations, including filing, faxing, and handling correspondence
- Assist with administrative tasks such as data entry, appointment reminders, and patient intake forms
- Ensure compliance with privacy regulations by safeguarding sensitive patient information

Skills

- Proficiency in Electronic Medical Records (EMR) systems is helpful but not required
- Knowledge of medical terminology is helpful but not required
- Experience working as a receptionist in a Medical Office environment with front desk responsibilities is helpful but not required
- Excellent organizational skills to handle multiple tasks simultaneously in a busy office setting with careful attention to detail are required
- Exceptional communication skills for clear interaction with patients, staff, and physicians are essential
- Ability to operate multi-line phone systems confidently and professionally is essential
- Ability to work cooperatively in a team enviroment is essential

This position is intended for someone who wants to work part-time, rather than someone who is combining multiple part-time jobs to make full-time work. Is this you? Please include a cover letter explaining why this position is a good fit for you.

Pay: From $18.00 per hour

Expected hours: 16.0 – 36.0 per week

Benefits

- Flexible schedule
- On-site parking

Work Location: In person

📌 Medical Receptionist (Calgary)
🏢 NORTHWEST DERMATOLOGY
📍 Calgary