Job Title: MOA/Receptionist at PhysioLife Physiotherapy Clinic

Location: South Surrey, BC

Job Type: Part-time position, about 15-18 hours/week (3 shifts a week, mix of morning and afternoon/evening)

Salary: Based on experience, starting at $20/hour

Start Date: Training starts in November 2026, with a more structured schedule starting in January 2027

About us:

We are an established multidisciplinary clinic dedicated to helping clients improve their health and mobility. We are currently seeking a reliable, personable, and organized receptionist to join our front desk team. Typical shift hours would be mornings from 7am-1pm or afternoons from 1pm-7pm, and this position may include a mix of morning and afternoon shifts.

Responsibilities:

- Greet and check-in patients in a warm, friendly, professional manner
- Schedule and confirm appointments using clinic software
- Answer phone calls and respond to emails promptly and courteously
- Handle payments and issue receipts
- Support therapists with administrative tasks to ensure smooth operations - manage patient records, additional communication with patients, managing cancellations and wait lists
- Liaising with and billing third party payers (ICBC, WorkSafeBC, MSP, Medavie Blue Cross)
- Laundry and folding of bed linens/hand towels
- General cleanliness of the clinic - keeping reception area tidy,



putting away equipment if needed, restocking therapist supplies in rooms

Qualifications and Skills:

- Previous experience in a medical or clinic setting preferred
- Excellent verbal and written communication skills (will be communicating in-person, over the phone and through e-mail)
- Proficient in using computers and scheduling software (experience with JaneApp is an asset)
- Ability to multitask and stay organized in a busy environment
- Great attention to detail
- Ability to work independently and as a team member assisting the therapists
- Friendly, personable, and client-focused attitude
- Professionalism dealing with patients, staff members, physician's offices, and third party payers
- Reliable, punctual, and responsible

What We Offer:

- Fun, supportive team setting
- On-the-job training
- Team building events

How to apply: Please respond to this posting with a cover letter and resume.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 15.0 – 18.0 per week

Benefits

- Casual dress
- Company events
- On-site parking

Application question(s):
- Are you available to work the typical shift hours of 7am-1pm and 1pm-7pm?
- Are you available to work approximately 15-18 hours/week?

Work Location: In person

📌 MOA/Receptionist for Physiotherapy Clinic (Surrey)
🏢 Multidisciplinary Health Clinic
📍 Surrey