Company Description

Heartwood Financial Group provides alternative mortgages to Canadians through licensed mortgage brokers, with a focus on common-sense lending that helps people get into homes and stay there. Inspired by the strength of a tree’s heartwood, the company is committed to finding resilient borrowers who may be overlooked by traditional banks. Heartwood’s “Craft Lender” approach means each application receives careful, personalized review rather than automated decisions.

The team works closely with brokers to understand each borrower’s story, aiming to say “yes” responsibly and confidently. This values-driven culture emphasizes thoughtful underwriting and sustainable lending practices.

Role Description The Mortgage Underwriter role at Heartwood Financial Group is a full-time, hybrid position based in North York, ON, with the flexibility to work from home part of the time. This role is responsible for reviewing and analyzing mortgage applications, supporting documentation, and broker submissions to determine creditworthiness and alignment with company lending guidelines.

The Mortgage

Underwriter will assess income, assets, liabilities, property details, and risk factors to make sound recommendations and decisions within delegated authority. Day-to-day tasks include communicating with mortgage brokers to clarify applicant information, requesting additional documentation when needed, and ensuring files are complete, accurate, and compliant with internal policies and regulatory requirements. The role also involves maintaining detailed records, contributing to continuous improvement of underwriting processes,



and collaborating with internal teams to support high-quality, timely mortgage approvals.

Qualifications

- Strong knowledge of the mortgage industry and familiarity with alternative lending practices.
- Hands-on experience with mortgage underwriting and underwriting processes, including risk assessment and decision-making.
- Understanding of residential mortgages and related products, including documentation, income verification, and property evaluation.
- Well-developed analytical skills for reviewing financial information, identifying risks, and making balanced, data-informed judgments.
- Attention to detail and accuracy in documentation, file management, and compliance with regulatory and company standards.
- Effective communication skills for working with mortgage brokers and internal stakeholders in a clear, professional manner.
- Ability to work both independently and collaboratively in a hybrid workplace, managing multiple files and deadlines.
- Previous underwriting experience in a financial institution or alternative lender; relevant post-secondary education in finance, business, or a related field is an asset.
- Familiarity with mortgage underwriting systems and productivity tools; commitment to ethical lending and responsible borrower outcomes.

Why Join Heartwood?





- Make a meaningful impact by helping responsible borrowers access financing solutions when traditional lenders may not meet their needs.
- Competitive compensation, ranging from $75,000 to $90, 000 plus performance-based incentives.
- A dynamic and entrepreneurial environment that values sound judgment, innovation, and practical deal structuring.
- Opportunities to contribute to the development of underwriting policies, processes, products, and systems.
- A collaborative, high-performance team supported by goal-oriented leaders who are committed to employee growth and development.
- A close-knit workplace where ideas, initiative, and individual contributions are recognized and valued.
- The opportunity to help shape the future of a rapidly growing alternative mortgage lender.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. This posting is for an existing vacancy that is immediately available for a qualified applicant to fill. Applicant resumes may be screened and summarized using artificial intelligence (AI) tools as part of the recruitment process.

Heartwood Financial Group Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

We are committed to accommodating applicants with disabilities throughout the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants who require accommodation at any stage of the hiring process may contact our HR team for assistance.

📌 Mortgage Underwriter (North York)
🏢 Heartwood Financial Group
📍 North York