Senior IT Product Manager – OneTrust GRC Platform

Contract Duration: 6 Months (Potential for Extension or Permanent Conversion)

Location: Toronto, ON

Work Arrangement: Hybrid, 3 Days Onsite per Week

Rate: $100–$114/hour (Incorporated)

Industry: Professional Services / Financial Services / Risk Management

Position Overview

We are seeking an experienced Senior IT Product Manager specializing in OneTrust Governance, Risk, and Compliance (GRC) to lead the strategy, development, enhancement, and ongoing management of enterprise applications supporting Privacy, Vendor Risk Management, Compliance, and Cyber Risk functions.

The successful candidate will partner with business and technology leaders to define product roadmaps, drive platform enhancements, oversee technical integrations, and ensure the effective operation of the OneTrust platform.

This role requires a strong combination of IT product management, SaaS platform administration, GRC technologies, stakeholder management, and technical delivery, with exposure to AI-driven solutions and emerging technologies.

Key Responsibilities

Product Strategy & Roadmap Management

- Partner with business product leaders to define product vision, development strategies, and implementation roadmaps.

- Manage product priorities and align technology initiatives with business objectives across Privacy, Compliance, Vendor Management, and Cyber Risk.

- Conduct stakeholder research, assess business requirements, and identify opportunities for platform innovation.

- Evaluate emerging technologies, including AI and advanced analytics, to enhance existing platform capabilities.

- Translate business requirements into scalable technology solutions, prototypes, and production-ready enhancements.

OneTrust Platform Management & Enhancements

- Lead the configuration, enhancement, maintenance, and optimization of OneTrust modules, particularly those supporting Privacy and Vendor Risk Management.

- Work with business stakeholders to identify and implement value-added platform enhancements.

- Support SaaS platform integrations, application development, and ongoing operational improvements.





- Identify gaps between current technology architecture and target-state solutions and recommend improvements.

- Ensure platform solutions support best practices in data management, governance, usability, and scalability.

Platform Operations & Vendor Management

- Oversee day-to-day platform operations, application support, and incident resolution within established service level agreements (SLAs).

- Manage vendor relationships, coordinate third-party technology providers, and monitor vendor performance.

- Support platform governance, maintenance, system upgrades, and adherence to enterprise policies.

- Collaborate with Legal, Data Privacy, Compliance, Vendor Management, and Cyber Risk teams to resolve technical challenges.

- Track project deliverables, risks, issues, dependencies, and operational performance.

- Prepare status updates, budget reports, and recommendations for senior management.

AI & Technology Innovation

- Collaborate with technical teams to evaluate opportunities for AI-driven platform improvements.

- Support the development of AI strategies, prototypes, and practical business applications.

- Identify opportunities to integrate automation and advanced analytics into existing workflows.

- Evaluate new technologies and recommend solutions that improve efficiency, functionality, and business value.

Required Qualifications

- 5 years of experience in IT Product Management, SaaS Platform Management, Technical Program Management, or a related enterprise technology role.

- Hands-on experience supporting and managing enterprise SaaS platforms, preferably OneTrust or comparable GRC, Privacy Management, or Risk Management applications.

- Strong understanding of Governance, Risk, and Compliance (GRC)



processes, particularly Privacy and Third-Party/Vendor Risk Management.

- Experience managing product roadmaps, application enhancements, technical integrations, and platform operations.

- Demonstrated ability to work with business and technical stakeholders to translate requirements into effective technology solutions.

- Experience managing technology vendors, service level agreements, and platform support activities.

- Knowledge of AI technologies, advanced analytics, or automation and their application to enterprise technology solutions.

- Excellent communication, stakeholder management, problem-solving, and organizational skills.

- Ability to work independently, manage competing priorities, and influence senior stakeholders.

Preferred Qualifications

- OneTrust Certification and hands-on experience configuring OneTrust modules.

- Previous experience supporting Privacy, Legal, Compliance, Cyber Risk, or Vendor Risk Management functions.

- Experience with OneTrust Privacy Management and Third-Party Risk Management modules.

- Background in enterprise GRC platform implementations, enhancements, or integrations.

- Experience incorporating AI, automation, or advanced analytics into product strategies and technology roadmaps.

- Advanced degree in Computer Science, Information Systems, Data Science, or a related discipline.

- Experience working within a large global enterprise, financial services, insurance, or professional services workplace.

Ideal Candidate

The ideal candidate is a technically strong IT Product Manager with experience managing enterprise SaaS platforms, particularly OneTrust GRC, and a solid understanding of Privacy and Vendor Risk Management processes.

They bring hands-on platform configuration or enhancement experience, strong product roadmap ownership, and the ability to collaborate with Legal, Compliance, Cyber Risk, and Technology stakeholders.

Experience with AI-driven innovation, technical integrations, and enterprise platform modernization will be considered a strong asset.

📌 OneTrust GRC Product Manager - JOB- 37617 (Canada)
🏢 Infgrp
📍 Canada