We are located in North-West Toronto. Nearest major intersection is Weston Rd/Sheppard Ave W.

We are a transportation company specializing in paratransit services across the GTHA, serving clients throughout Ontario. We are seeking an Administrative Assistant for our Operations department. The ideal candidate can address customer inquiries and concerns and is comfortable using multiple software programs at once, including Microsoft applications.

- Responsibilities:
- Perform data entry tasks, including inputting information into spreadsheets or databases as well as answer phone calls, respond to emails.

-Assist Operations department, processing trip changes in dispatching systems and communicating with operators.
- Assist with clerical duties such as filing, photocopying, and organizing documents

-Process and transmit information and instructions to co-ordinate the activities of vehicle operators, using a variety of computer-aided communications and dispatching equipment. -Prepare documents for all external audits.

-Respond to customer inquiries and concerns.

-Input vehicle and operator information into internal software

-Investigate incidents with drivers and/or customers.



Conduct phone interviews when required.

-Prepare weekly vehicle on time arrival reports.

-Verify operator licenses and other files.

-Assist leasing department.

Other duties as assigned

- Qualifications:

-Must be able to work independently with little supervision.
- Previous experience in an administrative role or in call centre is preferred
- Strong computer skills, including proficiency in Microsoft Office
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Attention to detail and strong organizational skills
- Knowledge of clerical procedures and office management practices

Job Type: Full-time Pay: $20.00 per hour

Benefits

- Dental care
- Extended health care
- In office parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Toronto, ON M9M 2M8: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Experience:
- Administrative: 1 year (preferred)

Work Location: In person

📌 Operations Administrative Assistant (Toronto)
🏢 Co-op Cabs
📍 Toronto