Lead operational excellence at Kii Health as the Director, Operations, Pathways & Service Design. This full-time role emphasizes optimizing healthcare service delivery and enhancing operational performance through analytics and effective process design. Kii Health is seeking a dedicated leader for their healthcare programs, focusing on assessments, absence management, and occupational health.

In this full time position, the Director will engage with cross-functional teams, ensuring timely and client-centric services while developing key performance indicators and actionable insights. You will play a crucial role in driving continuous improvement initiatives across diverse service areas. Key Responsibilities:

- Ensure timely and compliant service delivery across programs
- Develop operational reporting and performance metrics




- Analyze workflow bottlenecks and implement improvements
- Collaborate with leaders across clinical, finance, and technology
- Support change management and system enhancements Requirements:
- 7+ years in healthcare operations or related environment
- Proven ability to lead complex operational functions
- Strong analytical and reporting skills
- Experience in service design and workflow improvement
- Exceptional communication and leadership abilities Contribute to impactful changes in healthcare operations while improving service delivery and operational efficiency at Kii Health.

📌 Operational Director for Healthcare Services (Markham)
🏢 giesecke devrient
📍 Markham