15 Oct
|
Calabash Bar u0026 Grill
|
Canada
15 Oct
Calabash Bar u0026 Grill
Canada
Part Time Chef/ Restaurant Supervisor
Calabash Bar & Grill
Location: Hamilton, Ontario
Employment Type: Part time
Schedule: Flexible availability required, including mornings, evenings, weekends and holidays
About Calabash
Calabash Bar & Grill is an upscale Jamaican-inspired restaurant offering authentic Caribbean flavours, familiar bar-and-grill favourites and warm, attentive hospitality.
We are seeking an experienced, hands-on Food and Beverage Supervisor to support the day-to-day management of our restaurant and bar operations. This role is ideal for a hospitality professional who can lead a team, maintain service standards and assist management with the operational details required to run an efficient and welcoming establishment.
Position Summary The Part Time Chef/ Restaurant Supervisor will help oversee FOH/BOH operations, including guest service, staff supervision, opening and closing procedures, inventory control, cash management, and coordination among the dining room, bar, and kitchen.
The successful candidate will lead, by example, support servers bartenders and kitchen staff during service and help ensure that every guest receives a consistent and positive Calabash experience.
Key Responsibilities
Restaurant and Bar Operations
- Support the daily operation of the restaurant, bar, breakfast service, takeout and special events.
- Assist with opening and closing the restaurant according to established procedures.
- Monitor the dining room, bar and service stations throughout each shift.
- Ensure food and beverages are served accurately, safely and in a timely manner.
- Coordinate with the kitchen team to manage order timing, special requests and service concerns.
- Help maintain restaurant cleanliness, organization and presentation standards.
- Ensure adequate supplies, glassware, utensils and service materials are available throughout each shift.
- Respond quickly and professionally to operational issues.
Team Leadership
- Supervise servers, bartenders, hosts and kitchen employees.
- Assign sections, opening duties, closing duties and daily side work.
- Conduct pre-shift meetings and communicate menu features, reservations, events and operational priorities.
- Provide coaching, direction and support to employees during service.
- Assist with onboarding and training new team members.
- Monitor employee performance and communicate concerns to management.
- Promote teamwork, accountability, professionalism and respectful communication.
- Help maintain appropriate staffing levels based on reservations, hotel occupancy and expected business volume.
Guest Experience
- Welcome guests and support the service team during busy periods.
- Monitor service quality and guest satisfaction.
- Address guest questions, concerns and complaints professionally.
- Resolve service issues within company guidelines and escalate serious matters to management.
- Build positive relationships with restaurant guests, hotel guests and returning customers.
- Ensure allergies, dietary restrictions and special requests are communicated accurately.
Alcohol Service and Compliance
- Ensure alcohol is sold and served according to Smart Serve requirements and Ontario regulations.
- Verify that employees responsible for serving alcohol have valid Smart Serve certification.
- Support staff when managing identification checks, intoxicated guests or difficult service situations.
- Monitor responsible alcohol service and ensure restaurant policies are followed.
- Assist with maintaining accurate liquor and beverage inventory records.
Cash and Point-of-Sale Management
- Oversee cash handling and point-of-sale procedures during assigned shifts.
- Review server and bartender cash-outs for accuracy.
- Complete daily sales reconciliation and closing reports when required.
- Investigate payment discrepancies, voids, discounts and refunds.
- Secure cash, receipts and financial documents according to company procedures.
- Ensure transactions are entered accurately into the point-of-sale system.
Inventory and Cost Control
- Assist with food, beverage, liquor, cleaning-supply and operating-supply inventory.
- Monitor stock levels and communicate ordering requirements to management.
- Receive deliveries and verify quantities, quality and invoices.
- Ensure products are stored, labelled and rotated appropriately.
- Help control waste, breakage, over-pouring and unnecessary operating expenses.
- Participate in weekly and monthly inventory counts.
- Report damaged, missing or low-stock items promptly.
Health, Safety and Sanitation
- Ensure employees follow food-safety, sanitation and workplace-safety procedures.
- Maintain clean and safe dining, bar, storage and service areas.
- Ensure cleaning schedules and checklists are completed.
- Report hazards, incidents, injuries and equipment concerns promptly.
- Support compliance with Ontario health and safety, accessibility, food-safety and alcohol-service requirements.
- Ensure at least one certified food handler or supervisor is available during operating hours, as scheduled by management.
Required Qualifications
- Minimum two years of experience in a restaurant, bar,
hotel or food-and-beverage environment.
- Minimum one year of supervisory, shift-lead or management experience.
- Previous serving or bartending experience.
- Valid Smart Serve Ontario certification.
- Valid Food Handler Certificate.
- Strong knowledge of restaurant service standards and front-of-house operations.
- Experience with cash handling, point-of-sale systems and end-of-shift reconciliation.
- Experience supervising and supporting employees in a quick-paced environment.
- Strong leadership, communication and problem-solving skills.
- Ability to remain calm and professional during busy or challenging situations.
- Strong attention to detail and organizational skills.
- Ability to work independently and make appropriate operational decisions.
- Legally entitled to work in Canada.
- Flexible availability, including early mornings, evenings, weekends and statutory holidays.
Preferred Qualifications
- Three or more years of food-and-beverage leadership experience.
- Experience in a hotel restaurant, full-service restaurant or high-volume bar.
- Experience with staff scheduling, inventory management and beverage-cost controls.
- Knowledge of Jamaican or Caribbean cuisine, beverages and hospitality.
- First Aid and CPR certification.
- WHMIS and workplace health and safety training.
- Experience assisting with private events, catering or banquet service.
Physical and Work Requirements
- Ability to remain standing and moving for extended periods.
- Ability to work in a fast-paced restaurant and bar environment.
- Ability to lift and move up to approximately 40 pounds, with reasonable accommodation where required.
- Ability to carry trays, beverage cases, supplies and restaurant equipment safely.
- Ability to work around food, beverages, cleaning products, kitchen equipment and varying noise levels.
- Ability to assist in all areas of front-of-house service when operationally required.
What We Offer
- Competitive compensation based on experience.
- Applicable gratuities.
- Leadership development and advancement opportunities.
- Employee training and menu education.
- A collaborative and respectful work environment.
- The opportunity to help shape the service culture of a new Hamilton restaurant concept.
- The opportunity to grow into a Restaurant Manager or Food and Beverage Manager position as the business develops.
Calabash Bar & Grill is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request throughout the recruitment and selection process. We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: $18.00-$25.00 per hour
Benefits
- Flexible schedule
- On-site parking
Work Location: In person
📌 Part Time Chef/ Restaurant Supervisor (Canada)
🏢 Calabash Bar u0026 Grill
📍 Canada