Choice Hotels Canada – Comfort Inn & Suites Bradford

Position: Front Desk /Night Auditor (Full-Time & Part-Time)

Shift: Overnight | 11:00 PM – 7:00 AM

Job Type: Permanent (In-person)

Role Summary

Comfort Inn & Suites Bradford is seeking a detail-oriented, reliable Night Auditor to join our team in a full-time or part time capacity.

Operating from 11:00 PM to 7:00 AM, the Night Auditor plays a crucial role in maintaining our operational excellence overnight. This position combines financial reconciliation with front desk leadership ensuring guest satisfaction, supervising overnight staff operations, and maintaining a secure environment until sunrise.

Key Responsibilities

- Financial Oversight: Execute daily audit procedures, balance transaction ledgers, close end-of-day accounts, and follow strict security protocols for cash, credit, and financial transactions.
- Guest Service & Leadership: Deliver prompt, professional service to late arrivals and early departures. Handle guest complaints with effective service recovery gestures, and communicate Choice Members or special requests to ensure total satisfaction.
- Team Guidance: Assist in monitoring performance, training staff,



ensuring proper tools/equipment are provided, and recommending corrective actions aligned with company policies.
- Operations & Safety: Conduct routine inspections of the front desk and public spaces to maintain high standards. Act as the central communications point during emergency situations.
- Cross-Departmental Collaboration: Promote teamwork by communicating daily with other hotel departments to reach satisfaction, revenue, and profit goals.

Qualifications

- Language: Fluency in English (verbal and written) is required for clear communication with guests, staff, and management reports.
- Skills: Strong basic math abilities (budgeting, percentages, variance), problem-solving skills, and effective reasoning.
- Physical Requirements: Ability to stand, walk, and perform duties behind the front desk continuously throughout an 8-hour shift.
- Flexibility: Understanding that hotel operations run 24/7, requiring flexibility based on business demands.

Pay: From $20.50 per hour

Benefits

- On-site parking

Work Location: In person

📌 Part Time front Desk Agent/ Night Audit (Bradford West Gwillimbury)
🏢 Comfort Inn and Suites Bradford
📍 Bradford West Gwillimbury