Integrated Therapies and Performance Pathway To Wellness Program– Crisis Intervention & Rapid Access Counselling Service

- Lloydminster, AB/SK
- Casual Position – Primarily Evenings & Weekends (some daytime coverage as needed)
- Compensation Based on Education and Experience

About Pathways To Wellness Pathways To Wellness is a free, community-based Crisis Intervention and Rapid Access Counselling Centre serving Lloydminster and the surrounding area. We provide immediate support to individuals experiencing mental health challenges, emotional distress, suicidal ideation, and crisis situations. Our mission is to increase access to timely, compassionate mental health support by offering a safe, welcoming, and responsive environment where individuals can receive help when they need it most.

As our services continue to expand, we are seeking a Casual Administrative Assistant to join our team and support community members through crisis intervention and short-term counselling services.

Position Summary

We are seeking an organized, proactive, and detail-oriented Administrative Assistant to support our daily business operations and maintain a productive office environment. As the primary point of contact for our office, you will handle essential clerical duties, manage schedules, and facilitate clear communication across teams. Working within a trauma-informed, client-centered framework, the ideal candidate possesses excellent interpersonal skills, strong technical proficiency in office software, and a proven ability to prioritize tasks in a rapid-paced environment.

By keeping our daily routines running smoothly,



your work will directly contribute to our team's overall efficiency and success.

This position is primarily intended to provide evening and weekend coverage on an as-needed basis, with occasional daytime shifts available when additional support is required.

This role is ideal for a compassionate, adaptable, and skilled professional who is passionate about helping individuals navigate difficult circumstances and access the support they need.

Key Responsibilities

- Answer incoming phone calls, greet clients, manage email inquiries, and relay messages professionally.
- Maintain digital and physical filing systems.
- Manage calendars, coordinate meetings, book appointments, and assist with database logistics.
- Manage office supplies, track inventory, and liaise with office needs.
- Maintain accurate, timely, and confidential clinical documentation.
- Collaborate with internal staff, healthcare providers, emergency responders, and community partners when appropriate.
- Support a welcoming, inclusive, and culturally responsive environment for all clients.
- Participate in ongoing supervision, training, and program development activities.
- Respond professionally and effectively to high-risk situations requiring crisis intervention and safety planning.

What We Offer





- Meaningful work that directly impacts the well-being of community members.
- A supportive, collaborative, and mission-driven team environment.
- Opportunities for professional development and specialized crisis intervention training.
- Flexible casual scheduling.
- Competitive compensation based on education, experience, and qualifications.

Qualifications

Required

- High school diploma (minimum) or a 1-to-2-year college diploma in office administration, business administration, or a related field.
- 1 to 3+ years of prior administrative, secretarial, or customer-facing office experience.
- Relevant experience supporting individuals experiencing mental health challenges, crisis situations, or significant life stressors.
- Strong interpersonal, communication, and de-escalation skills.
- Knowledge of trauma-informed, client-centered, and culturally responsive practices.

How to Apply - Email: [email protected] Interested applicants are invited to submit the following:

- Cover Letter
- Current Resume
- Relevant Certifications and Training

Applications will be accepted until the position is filled. Only selected applicants will be contacted. Pathways To Wellness is committed to fostering an inclusive, respectful, and welcoming workplace. We encourage applications from individuals of diverse backgrounds, experiences, identities, and perspectives.

Join us in making mental health support accessible when it matters most.

Pay: $23.00 per hour

Benefits

- Casual dress
- Company events
- Flexible schedule

Work Location: In person

📌 Pathways To Wellness & Integrated Therapies Casual Administrative Assistant (Lloydminster)
🏢 Hunt Psychological Services
📍 Lloydminster