Drive service excellence in Ontario as a Regional Service Manager for a global leader in electronic security solutions. Lead technician teams and manage operations from the Mississauga office while ensuring high customer satisfaction.
In this pivotal role, the Regional Service Manager will oversee service operations and play a key part in delivering top-tier solutions. This position focuses on developing a skilled workforce, managing operational costs, and maintaining productive relationships with customers. Your expertise in electronic security or building technologies will be essential in achieving financial and operational targets.
Key Responsibilities: • Lead daily service operations to ensure customer satisfaction • Recruit, hire,
and train skilled service technicians • Manage labor costs and optimize service delivery efficiencies • Enhance service contract revenue and customer engagement • Ensure compliance with safety regulations and quality standards
Requirements: • Proven experience in intrusion, access control, and video systems • Experience managing multi-site service operations • Robust leadership skills in unionized environments • Financial acumen with budgetary responsibilities • Excellent communication and organizational skills
Leverage your leadership skills in service delivery and operational excellence for impactful customer engagement and revenue growth in Ontario.