Resident Experience Coordinator (Victoria)

Resident Experience Coordinator (Victoria)

15 Oct
|
Devon Properties
|
Victoria

15 Oct

Devon Properties

Victoria

About Devon Properties

Devon Properties Ltd. is a leading property management and real estate services firm headquartered in Victoria, British Columbia, with offices in Vancouver and Kelowna. We are dedicated to improving the rental market for everyone through well-maintained properties, satisfied residents, and detailed financial reporting. Our culture values strong communication, collaboration, and a commitment to excellence in everything we do.

The Chance The Resident Engagement Coordinator is responsible for planning and coordinating resident-focused events and initiatives across our portfolio of properties. This role works closely with Property Management, Leasing, Marketing, Accounting, and site teams to create engaging resident experiences and ensure events are well organized, effectively promoted, and successfully executed.

The ideal candidate is a highly organized and collaborative individual with strong communication skills and an interest in events, marketing, and resident engagement.

Key Responsibilities

- Plan, organize, and coordinate resident engagement events and initiatives across the company’s portfolio of properties.
- Develop event plans, timelines, and proposed budgets and assist with tracking event-related expenses.
- Coordinate with Property Managers and site teams to support the successful execution of resident events.
- Prepare and coordinate marketing collateral and communications promoting resident engagement events and initiatives.
- Manage and maintain Google Business Profiles and support the company’s online reputation management efforts,



including monitoring and coordinating responses to online reviews where appropriate.
- Coordinate the distribution of resident surveys as requested and support the collection of resident feedback.
- Work cross-functionally with Marketing, Property Management, Leasing, Accounting, and other internal teams to ensure all logistical, promotional, and financial aspects of resident events are coordinated.
- Coordinate with external vendors and service providers as required for resident events.
- Maintain event schedules, documentation, budgets, and other relevant records.
- Identify opportunities to enhance resident participation and engagement across the portfolio.
- Provide additional coordination and administrative support for resident engagement initiatives as required.

Qualifications & Experience

- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Previous experience in event coordination, marketing, communications, hospitality, property management, or a related area is considered an asset but is not required.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills with excellent attention to detail.
- Ability to coordinate multiple events,



priorities, and deadlines simultaneously.
- Strong interpersonal skills and the ability to collaborate effectively with teams across different departments and locations.
- Comfortable working independently while maintaining regular communication with internal stakeholders.
- Proficiency with Microsoft Office applications and the ability to learn new systems and platforms.
- Familiarity with Google Business Profiles, social media, online reputation management, or digital marketing platforms is considered an asset.

Devon Properties Ltd. is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Job Type: Full time

Pay: $50,000.00-$55,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off

Application question(s):
- Are you currently legally authorized to work in Canada, and will you be able to maintain valid work authorization for the duration of employment?
- Please provide your preferred email address for recruitment-related communication.
- Do you have any previous experience coordinating events? Ex: kids camps, community events, team events, weddings, we would love to hear about any sort of event experience, big or small.
- Have you used Canva before?
- Do you have a degree or similar education in Marketing, Business, Communications, Events, or anything comparable?

Licence/Certification:
- Class 5 driver’s licence and a vehicle (required)

Work Location: In person

📌 Resident Experience Coordinator (Victoria)
🏢 Devon Properties
📍 Victoria

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