Lead customer service and operational excellence as a Retail Operations Supervisor at Staples Canada in Abbotsford, BC. Engage with customers and supervise store operations for maximum performance. In this role, you will integrate customer engagement strategies while ensuring high operational standards.
Supervising merchandising, freight flow, and front office tasks, you will provide coaching and training to associates. Your expertise will help create an outstanding store experience by exemplifying best practices in organizational management. Key Responsibilities:
- Model and coach customer engagement and selling techniques
- Oversee inventory, merchandising, and promotional setup
- Support training and performance coaching for associates
- Facilitate clear communication and lead team meetings
- Ensure health and safety policy compliance and regular inspections Requirements:
- 3+ years of retail customer service experience
- 1-2 years in a supervisory role with sales accountability
- Solid prioritization and multitasking abilities
- Passion for visual merchandising and store presentation Elevate customer experience and operational success with your leadership in retail at Staples Canada.