Inside Sales Coordinator

Location: Kamloops, BC | Job Type: Full-Time

Compensation: $26.00 to $30.00 | Schedule: Monday to Friday | Weekends Off

Enjoy connecting with people, keeping projects organized, and helping customers move from first inquiry to final delivery?

Kamloops Truss Ltd. (KTL) is looking for a professional, organized and customer-focused Inside Sales Coordinator to join our Sales Department. If you take pride in excellent service, clear communication and following through on the details, we would love to hear from you.

For over 20 years, Kamloops Truss Ltd. has proudly served the Thompson-Okanagan, Cariboo, Kootenay and surrounding regions as a manufacturer of roof trusses, floor systems, wall panels, engineered wood products and timber packages.

As a COR-certified company, safety is at the heart of what we do. We value teamwork, professionalism and a supportive workplace where employees can grow.

Why Join Kamloops Truss?

- · Full-time opportunity with a locally established manufacturing company
- · Competitive compensation based on experience and qualifications (range to be confirmed)
- · Employer RRSP/DPSP contribution program
- · Extended health, dental and vision benefits
- · Paid vacation and sick days
- · Training and development opportunities
- · Supportive team culture built on safety, respect and collaboration
- · Opportunity to build experience across customer service, sales and project coordination

The Opportunity

As our Inside Sales Coordinator, you will be a first point of contact for sales-related phone calls, walk-in customers and new project inquiries. You will help customers navigate the sales process, facilitate approved small and one-off transactions, and coordinate accurate information and documentation throughout the customer and project lifecycle.





Working closely with our Sales Manager, Account Managers and other KTL departments, you will play an important role in keeping customers informed, sales records accurate and projects moving forward.

What You'll Be Doing

- · Provide professional, responsive service to incoming sales inquiries and walk-in customers, connecting them with the appropriate team members.
- · Coordinate intake and qualification of new customer and project inquiries, ensuring required details are accurately recorded.
- · Prepare and facilitate authorized small or one-off sales using established company pricing and approval processes.
- · Support quote and bid tracking, customer follow-ups, permit layout coordination and sales documentation.
- · Assist with payment processing and account-status verification in accordance with company policies.
- · Coordinate the organization and release of engineering documents once applicable requirements have been satisfied.
- · Maintain accurate customer communications, sales records and project updates in company systems.
- · Collaborate with Sales, Design, Shipping, Administration and production-related teams to support smooth customer handoffs.

You're a Great Fit If You Have

- · Experience in customer service, sales coordination or administrative support.
- · Strong verbal and written communication skills and a professional, approachable manner.




- · Excellent organization, attention to detail and ability to balance competing priorities.
- · Confidence using computers, email and business software, with a willingness to learn new systems.
- · Sound judgment, initiative and ability to work independently within established guidelines.
- · A collaborative attitude and commitment to providing a positive customer experience.
- · Experience in building products, construction or manufacturing is an asset.

Working Environment

This is primarily an office-based role involving customer-facing service, telephone communication, computer work and coordination with other departments. The position requires attention to detail, flexibility during busy periods and adherence to site safety requirements when accessing operational areas. Occasional local customer or site visits may be required.

Why Choose KTL?

At KTL the customer experience is a team effort. Our Inside Sales Coordinator helps bring together customers, Account Managers and operational departments to ensure information flows accurately and customers feel supported at every stage.

If you enjoy helping people, keeping details organized and contributing to a collaborative sales team, we encourage you to apply.

Apply today and become part of the KTL team.

Kamloops Truss Ltd. is an equal chance employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $26.00-$30.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Sales Coordinator (Inside Sales) (Kamloops)
🏢 Kamloops Truss
📍 Kamloops