Enhance CRM systems and support business efficiency as a Salesforce Administrator with Aviva Canada in a hybrid work model. You will improve Salesforce functionality tailored to five business lines within the Global Corporate and Specialty team. In this role, you will be a pivotal contributor to CRM enhancements, collaborating with stakeholders, Product Owners, and Business Analysts.
Your expertise will drive operational efficiency and high-quality reporting, essential for informed decision-making.
Responsibilities include platform configuration, user support, process automation, and continuous improvement initiatives. Key Responsibilities:
- Configure Salesforce objects, fields, and layouts
- Manage user roles, permissions, and security settings
- Support system testing and deployment activities
- Collaborate with stakeholders for operational requirements
- Develop reports and dashboards for decision-making Requirements:
- 3-5+ years of Salesforce administration experience
- Salesforce Administration Certification (ADM 201)
- Expertise with Agile methodologies preferred
- Robust analytical and problem-solving skills
- Capability to manage multiple priorities effectively Utilize your Salesforce expertise to drive operational excellence and enhance user experiences at Aviva Canada.