Elevate your career with Hello World Recruitment as a Senior Commercial Lines Customer Service Representative in Toronto. Enjoy a hybrid work model while delivering exceptional support to mid-market clients. This senior-level position focuses on providing comprehensive service to the commercial department. You will engage in effective communication with producers and marketers, ensuring seamless operations for clients.

Your role includes managing a commercial portfolio and maintaining high standards in documentation and technical support. Key Responsibilities:

- Manage day-to-day service needs of commercial clients
- Process endorsements, renewals, and certificates accurately
- Liaise with underwriters to resolve policy-related issues
- Provide technical support for Applied EPIC data management
- Collaborate closely with team members for service excellence Requirements:
- At least 5 years in commercial brokerage support
- Active RIBO license is mandatory
- Experience with Applied EPIC software
- Solid organizational and time-management skills
- Excellent communication abilities for client interactions Make a significant impact on client satisfaction while advancing your skills in this hybrid role in Toronto.

📌 Senior Commercial Lines Customer Service (St. Catharines)
🏢 JobsMedia.io
📍 St. Catharines