Enhance enterprise identity services as a Senior IT Support Analyst with Cyderes. Leverage your expertise in PingFederate to support Single Sign-On and identity federation capabilities. In this three-month fixed term position, you will focus on the administration and troubleshooting of enterprise platforms.

Your expertise in SAML 2.0, OAuth 2.0, and OpenID Connect will be crucial in resolving authentication issues. Collaboration with IAM, security, and infrastructure teams will help improve system performance and reliability. Key Responsibilities:

- Administer and troubleshoot PingFederate in production environments
- Support SSO using SAML 2.0, OAuth 2.0, and OIDC
- Investigate authentication failures and token issues
- Provide Level 2/3 production support and incident management
- Collaborate with technical teams to enhance platform reliability Requirements:
- 5–7+ years in IT application support or IAM
- Hands-on PingFederate administration experience
- Solid knowledge of SAML 2.0, OAuth 2.0, and OIDC
- Experience with Active Directory and LDAP
- Bachelor's degree or equivalent experience Support enterprise identity management initiatives through effective production support and troubleshooting at Cyderes.

📌 Senior IT Support Analyst at Cyderes (Montreal)
🏢 Cyderes
📍 Montreal