About Us

BRYMARK Promotions is a family-owned, full-service promotional products company that has been helping Canadian and U.S. organizations elevate their brands since 1978. Headquartered in Ottawa, with offices across Canada, BRYMARK specializes in sourcing, branding, and delivering merchandise that stands out. BRYMARK focuses on making the client experience easy and efficient by managing every step of the process, whether fulfilling small custom orders or large-scale promotional campaigns.

About the role The Senior Sales Assistant is a full-time, hybrid role based in Ottawa, ON, with flexibility for some work from home. This role supports the sales team in managing client accounts, preparing quotes, processing orders, and coordinating with suppliers to ensure timely delivery of promotional products.

The Senior Sales

Assistant communicates with clients to handle inquiries, provide product information, and support the creation of branded merchandise solutions. Daily responsibilities include maintaining accurate records in CRM and order management systems, organizing project timelines, and assisting with follow-up to drive repeat business.

What You’ll Do

- Support sales representatives with product research, quotes, proposals, orders, and customer sample programs.
- Find promotional products that fit customers’ needs, budgets, specifications, and timelines.
- Coordinate with customers, suppliers, and internal teams to confirm pricing,



availability, artwork, samples, and delivery details.
- Follow sales opportunities and leads from initial inquiry through order placement, keeping CRM records accurate and up to date.
- Create and maintain sales orders, coordinate artwork approvals, and help ensure order details are accurate.
- Support House Accounts, promotional programs, and sales projects, while managing priorities and following through on commitments.
- Help improve day-to-day sales processes and provide responsive service to customers and colleagues.

What You Bring

- Robust interpersonal skills and customer service abilities to build and maintain trusted client relationships.
- Excellent verbal and written communication skills for client correspondence, internal coordination, and documentation.
- Sales experience, including supporting account management, preparing quotes, and assisting with upselling or cross-selling promotional products.
- Organization skills, including time management, attention to detail, and ability to prioritize multiple projects and deadlines.
- Proficiency with office software and CRM or order management systems; comfort working with data and basic reporting.
- Ability to work effectively in a hybrid environment, collaborating on-site in Ottawa, ON and independently from home.
- Experience in promotional products, marketing, or related industries is an asset.

📌 Senior Sales Assistant (Greater Toronto Area)
🏢 Brymark Promotions
📍 Greater Toronto Area