Objective & Scope:

Reporting to the Office Manager, the Service Associate provides administrative support to the CEO and Office Manager and helps keep daily office operations running smoothly. The role also provides secondary reception coverage, welcomes clients, coordinates calendars and assists in maintaining a professional and organized office environment.

Responsibilities:

- Provide administrative support to the CEO, including assistance with calendar management and scheduling.
- Coordinate internal meetings and calendars as required.
- Provide general administrative support to the Sutton team.
- Assist with operational projects and day-to-day office needs.
- Support and maintain accurate invoice processing, record keeping and month end tasks.
- Help coordinate client and team events.

Act as a secondary reception support, stepping in during breaks, absences, and vacation periods. When providing reception coverage, responsibilities may include:
- Welcoming clients and visitors and answering main switchboard calls.
- Entering and maintaining information in CRM.
- Processing incoming and outgoing mail and coordinating courier deliveries.




- Ordering and maintaining office and kitchen supplies.
- Maintaining the boardroom, meeting rooms, kitchen, and shared office spaces.
- Confirming client appointments and assisting with scheduling as required.

Requirements

Education and Experience:

- Certificate or diploma in business administration, office administration, or equivalent relevant experience.
- 2+ years of experience in an administrative or client service role.
- Proficiency with Microsoft Office; intermediate Excel skills are considered an asset.

Skills and Competencies

- Strong verbal and written communication skills.
- Highly organized with strong attention to detail and the ability to manage multiple priorities.
- Collaborative team player with a professional and client-focused approach.

Compensation:

- Market-competitive salary.
- Comprehensive benefits package, including Group Health Insurance, a flexible spending account, and an Employee Assistance Program.
- RRSP matching of up to 6%.

Application close date: October 30, 2026

📌 Service Associate (Saskatoon)
🏢 Essence Recruitment
📍 Saskatoon