service advisor - auto repair (Red Deer)

service advisor - auto repair (Red Deer)

15 Oct
|
Mikasa Automotive This link will open in a new window
|
Red Deer

15 Oct

Mikasa Automotive This link will open in a new window

Red Deer

Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Urban area
- Business sector
- Private sector
- Automobile repair services
- Private company, corporation or industry

Responsibilities

Tasks

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

- Internet
- MS Excel
- MS Windows
- MS Word
- MS Office
- Google Drive
- Protractor





Area of specialization

- Communications
- Auto repair

Additional information

Security and safety

- Driving record check (abstract)

Transportation/travel information

- Own transportation
- Valid driver's licence

Work conditions and physical capabilities

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks

Personal suitability

- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Honesty

Benefits

Health benefits

- Dental plan
- Health care plan

Financial benefits

- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)

Other benefits

- Free parking available
- Team building opportunities
- Parking available
- Variable or compressed work week

📌 service advisor - auto repair (Red Deer)
🏢 Mikasa Automotive This link will open in a new window
📍 Red Deer

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