Summary of Duties The successful applicant will report to the Manager of Environmental Services and be responsible for day-to-day operations in the department. This individual ensures a clean, aseptic, and aesthetically pleasing workplace and maintains programs and routines designed to ensure optimum environmental conditions in all areas. In support of this, he / she:

- Schedules, coordinates and assigns work routines and tasks, monitors work quality and progress, and follows up on completion.

- Manages daily activities related to preventative and routine environmental maintenance programs.

- Carries communication tools to respond to customer calls for services; investigates issues, and remedies problem situations.

- Manages and provides operational leadership and training to staff teams averaging 40 personnel, over a large geographical area.

- Deploys and utilizes human and supply resources effectively to achieve the desired objectives.

- Fosters positive and effective inter-departmental relations and stakeholder communications.

- Evaluates staff performance on an ongoing and annual basis.

- Implements innovative solutions to problems and corrects deficiencies in service quality.





- Implements the department’s contingency strategies that would ensure the provision of services during crisis situations.

Qualifications/Skills

- Must have OHA certification in Environmental Services and a Community College diploma in a related field required.

- Three years of operational experience as an EVS Supervisor in a healthcare setting with well-rounded knowledge of all aspects of Environmental Services operations.

- Advanced abilities to lead and manage unionized staff.

- Experience in dealing with collective agreements and grievance processes.

- Exceptional customer service skills are absolutely essential.

- Proven ability in trouble-shooting and problem resolution.

- Good knowledge of hospital related infection prevention and control practices.

- Proficiency in balancing and managing multiple priorities and task assignments.

- Advanced technical knowledge &

experience to inform sound judgement in decision-making

- Thorough knowledge of workplace health and safety obligations in areas such as WHMIS.

- Demonstrated ability in decision-making, problem solving, and working under pressure, especially during crisis and unusual situations

📌 Supervisor, Environmental Services - Environmental Services - Regular Full-Time 2026-18969 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto