Lead exceptional dining experiences at SFU Dining Commons as a Front of House Manager. Oversee operations, service standards, and team management in this full time on-site role.

In this key position at SFU Dining Commons, you will manage daily front-of-house operations while ensuring customer satisfaction. Your responsibilities include building relationships with customers and SFU stakeholders, supervising unionized staff, and coordinating operational readiness.

Engage actively with diverse dietary needs through collaboration with the culinary team to enhance every guest's dining experience.

Key Responsibilities:

- Deliver outstanding service while responding to guest feedback
- Oversee cleanliness, service standards, and menu signage




- Supervise and coach unionized associates effectively
- Manage staffing schedules and conduct shift briefings
- Ensure adherence to food safety and sanitation standards

Requirements:

- 3+ years in food service management or hospitality
- Strong knowledge of food safety regulations
- Excellent organizational and communication skills
- Experience with sustainability initiatives preferred
- Previous work in a unionized environment is an asset

Empower a positive team atmosphere while enhancing the dining experience at SFU Dining Commons.

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📌 SFU Dining Commons Front of House Manager (Burnaby)
🏢 Chartwells Higher Education
📍 Burnaby