Elevate your IT support career at Yardstick Technologies as a Weekend Service Desk Analyst. You will provide essential Tier 1 support from home and the office, troubleshooting user issues effectively. This role is ideal for individuals seeking to enhance their IT skills while working with diverse technologies. As a key member of our Service Team, you'll manage support requests, incident investigations, and troubleshooting tasks during weekends.

Experience a unique blend of remote and onsite support while making a real impact on client satisfaction. Key Responsibilities:

- Provide 1st level IT support remotely and onsite
- Maintain and troubleshoot desktops, peripherals, and mobile devices
- Prioritize and resolve end-user incidents efficiently
- Log incidents and escalate issues to senior technicians
- Manage ticket queues and support outside regular business hours Requirements:
- 2 years of PC hardware/software support experience
- 1 year in networking, servers, and telecom support
- Strong communication and customer service skills
- A+ certification preferred, but not mandatory
- Must be adaptable to meet business demands Step into the role and showcase your IT troubleshooting and support skills at Yardstick Technologies.

📌 Weekend Service Desk Analyst at Yardstick (Edmonton)
🏢 YARDSTICK TECHNOLOGIES
📍 Edmonton