REQUIRED: Minimum 3 years front desk experience, has knowledge or education in mental health, and has open availability for weekdays and weekends

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Job Title: Administrative Assistant

Location: Therapy Villa Psychology Services

Job Type: Part-Time

Schedule: Weekdays and weekends, with open availability required

⚠ How to Apply: https://docs.google.com/forms/d/e/1FAIpQLSdbHO60kFJE9dXB2alySmK7LPNGNrwbKhVEZ2rzSDGi142Ihg/viewform?usp=header

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About Us

We’re a small, growing psychology practice that believes healthcare should be both compassionate and effective. We value teamwork, professionalism, and creating a positive experience for both our clients and staff.

About You

We are looking for an experienced administrative professional who wants to build a career in administration and is looking for a long-term role.

The ideal candidate:

- Has knowledge or education in psychology and mental health
- Is not currently pursuing a degree or planning to return to school in the near future
- Is looking for administration to be their long-term career path
- Has open availability for weekdays and weekends
- Is organized, reliable, proactive, and comfortable working independently
- Communicates warmly and professionally with clients and staff
- Can manage multiple priorities while maintaining strong attention to detail

Qualifications

- Has a minimum of 3 years of administrative, receptionist, or front-desk experience
- Psychology degree, diploma, or equivalent knowledge/experience
- Strong verbal and written communication




- Excellent organizational and time-management skills
- Strong attention to detail and proactive judgment
- Comfortable with Google Drive, Word, Excel, and learning new software
- Experience with Jane or a healthcare/psychology clinic is an asset
- Professional, dependable, and highly organized
- Open availability for weekdays and weekends

Key Responsibilities

- Greet clients and manage the front desk
- Answer phone calls, emails, inquiries, and voicemails
- Schedule and manage appointments using Jane
- Manage client paperwork, intake forms, billing, invoicing, and insurance claims
- Maintain confidentiality and accurate client records
- Keep the office organized and stocked
- Maintain and update SOPs
- Track sales metrics and client satisfaction
- Attend monthly meetings and take notes
- Support the Operational Executive and clinical staff with administrative tasks

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⚠ How to Apply:

https://docs.google.com/forms/d/e/1FAIpQLSdbHO60kFJE9dXB2alySmK7LPNGNrwbKhVEZ2rzSDGi142Ihg/viewform?usp=header

Any additional information or documents can be sent to [email protected]

We look forward to hearing from you!

Job Type: Part-time

Pay: From $20.00 per hour

Application question(s):

- This role requires 3-5 years of experience in administrative positions, and some knowledge in psychology. Do you have experience in both areas?
- Submitting your screener is required, and will be checked first (view job description). Did you submit your screener?

Work Location: In person

📌 Administrative Assistant (Etobicoke)
🏢 Therapy Villa Psychology Services
📍 Etobicoke