Hospital Elder Life Program (H.E.L.P) Coordinator and Assistant Volunteer Services

Volunteer Services

Job Posting: Non-Union 2026-315

Regular Part-Time Position

About the Organization

Located on the coast of beautiful Georgian Bay, our facility boasts the best that both nature and technology can offer. We work in one of Canada's most modern health care facilities and live in one of the country's top outdoor adventure destinations. You can get from desk to dock in 10 minutes!

West Parry Sound Health Centre (WPSHC) has always employed an innovative planning approach aimed at integrating services. Faced with the challenges of rural care delivery, WPSHC has partnered in regional alliances and created internal programming solutions that have benefited patient care and improved services throughout the catchment area.

Today our uniquely integrated health care organization includes Lakeland Long Term Care, six Nursing Stations delivering care to rural communities, management of District ambulance services and dispatch, and a full range of in-patient and out-patient programs associated with a 90-bed acute care hospital.

For more information on WPSHC, please visit our website.

About the Opportunity

The Hospital Elder Life Program (H.E.L.P) is a comprehensive program of care for hospitalized older patients, designed to prevent delirium and functional decline. By combining the efforts of the H.E.L.P Coordinator, volunteers, and staff, H.E.L.P integrates principles of geriatrics into medical care and assists to eliminate decline in older adults throughout their hospital stay. H.E.L.P strives to maximize independence at discharge, assists to prevent unplanned hospital readmission, and enhances patient’s outcomes and quality of life.

The H.E.L.P Coordinator and Assistant Volunteer Services is responsible for overseeing the daily operations of the Hospital Elder Life Program (H.E.L.P). This includes screening and enrolling patients, orienting patients, and families to the program, and assigning appropriate intervention protocols: Daily Visitor, Therapeutic Activities, Early Mobilization,



and Mealtime Assistance Programs. With support from Volunteer Services, the H.E.L.P Coordinator develops and oversees volunteer assignments and provides support to the H.E.L.P volunteer team. Additionally, the H.E.L.P Coordinator assists with volunteer recruitment, screening, orientation, training, and evaluations.

More About You

To qualify for the role, you will need to have:

- Experience with the prevention and management of geriatric syndromes such as delirium;
- Experience coordinating, scheduling, training, evaluating, and working with volunteers an asset;
- Strong passion and desire to work with geriatrics;
- Previous experience in program and training development;
- Demonstrated interpersonal skills with the ability to facilitate positive relationships;
- Demonstrated excellent verbal and written communication skills;
- Demonstrated strong problem-solving, planning, and team building skills;
- Self-motivated with the ability to perform work assignments with minimal supervision and valuable judgement;
- Ability to prioritize resource allocation based on needs analysis;
- Demonstrated commitment to patient and family centered care;
- Knowledge of computer databases and spreadsheet applications, proficiency in MS Office, email and Internet applications;
- Demonstrated satisfactory attendance levels, work performance, disciplinary history and positive work references;

Preferred Qualifications

- Post-Secondary education in Human Services or a health-related field (ex. Kinesiology, Rehabilitation, Social Services, Nursing, Gerontology, etc.)
- Minimum of one year experience in a supervisory position;
- Completion of Gentle Persuasive Approach Course;
- Experience in public speaking,



health teaching and skill development is an asset;
- Successful completion of geriatric courses (i.e. P.I.E.C.E.S., U-first, Dementiability, etc.);
- Activation training;
- Knowledge of Safe Swallowing practices;
- Familiarity with navigating electronic health records, including charting.

The ideal candidate's work will exemplify WPSHC's core values: compassion, accountability, rights and responsibilities, excellence, and safety.

Please note: For the safety and well-being of our patients, employees, and visitors, we require proof of COVID-19 vaccination before commencing employment. Exceptions may be made for individuals who are unable to receive a COVID-19 vaccine for legislated protected reasons (e.g. medical exemption). All incumbents in this position will be required to provide a clear criminal/vulnerable sector check as a condition of employment.

About the Benefits

$32.86 to $38.27 per hour.

+ Healthcare of Ontario Pension Plan (HOOPP)

+ 6% vacation pay and 13% pay in lieu of fringe benefits (9% if enrolled in HOOPP)

+ Employee & Family Assistance Program (EFAP)

+ Wellness Program & onsite gym

Best of all, you will be welcomed into a supportive interdisciplinary team environment that will allow you to develop a wide breadth of skills. This is an opportunity to grow in an established and highly respected organization, using your experience and skills to inspire a direct and positive impact on the community.

West Parry Sound Health Centre is committed to providing accommodations throughout the recruitment and selection process to applicants with disabilities to ensure equal participation. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes.

Personal information submitted will be used for the purpose of this competition only.

Please be advised the WPSHC property is smoke-free.

Don’t miss this opportunity to expand your skills in a team-oriented working environment - Apply Now!

📌 Regular Part-Time, Hospital Elder Life Program (H.E.L.P) Coordinator and Assistant Volunteer Services (Parry Sound)
🏢 West Parry Sound Health Centre
📍 Parry Sound