Key ResponsibilitiesLeadership & Staff Management

- Supervise and coach site staff, fostering a culture of professionalism, teamwork, and service excellence.
- Ensure proper scheduling, training, and performance management of on-site staff and contractors.

Resident & Board Relations

- Act as the primary liaison for residents, Board of Directors, and stakeholders, ensuring clear, timely, and professional communication.
- Address inquiries, feedback, and complaints with efficiency and care, fostering solid resident satisfaction.
- Prepare and distribute notices, meeting packages, and management reports.

Building Operations

- Conduct regular site inspections; oversee preventative maintenance programs and ensure contract compliance.
- Tender, negotiate, and supervise service contracts (e.g., fire safety, HVAC, cleaning, landscaping, snow removal).
- Respond to and coordinate emergency situations, maintaining up-to-date emergency and safety procedures.

Financial Management

- Review and present monthly financial statements, budgets, and variance reports to the Board.




- Oversee collection of common element fees and arrears management in accordance with established policies.
- Ensure reserve fund contributions and expenditures comply with the Condominium Act.
- Approve invoices, purchase orders, and expenditures within established authority.

Compliance & Governance

- Ensure the condominium corporation complies with the Condominium Act, by-laws, rules, and all applicable codes and legislation.
- Maintain accurate records, registers, and documentation as required by law and best practice.
- Support the Board in decision-making with sound financial, operational, and legal guidance.

Qualifications

- CMRAO General License required; RCM designation preferred.
- Minimum 3 years’ experience managing condominium communities.
- Strong financial acumen and familiarity with Yardi Voyager preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Proven ability to manage multiple priorities and respond effectively to emergencies.

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per year

Work Location: In person

📌 Property Manager (Ottawa)
🏢 The Forest Hill Group
📍 Ottawa