Overview

Join our dynamic healthcare team as an Optometric Receptionist, where your energetic and welcoming demeanor will set the tone for a positive patient experience. In this vital front desk role, you will be the first point of contact for patients visiting our optometry practice, ensuring smooth operations and exceptional service. Your organizational skills and attention to detail will help coordinate appointments, manage patient records, and facilitate effective communication between patients and healthcare providers. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to improving vision health.

Duties

- Greet patients warmly as they arrive, creating a friendly and professional atmosphere
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems
- Answer multi-line phone systems promptly and professionally, directing calls appropriately
- Manage patient check-in and check-out processes efficiently while verifying insurance information
- Maintain accurate and up-to-date patient records utilizing electronic medical records software (Evisioncare)
- Handle administrative tasks including billing, coding, and processing payments with precision




- Coordinate communication between patients and optometrists to ensure all necessary documentation is prepared for exams

Requirements

- Prior experience as a optometric, dental, or medical receptionist, preferably in an optometry or ophthalmology setting
- Proficiency with electronic medical records systems
- Proficiency in insurance billing
- Strong knowledge of medical terminology relevant to eye care services
- Excellent organizational skills with the ability to multitask in a rapid-paced environment
- Experience managing multi-line phone systems and handling high call volumes
- Office experience in front desk or administrative roles within healthcare settings is highly desirable
- Ability to communicate clearly and professionally with diverse patient populations

This role is perfect for motivated individuals who thrive in a lively environment and are passionate about delivering outstanding patient care. If you are detail-oriented, proactive, and eager to contribute to a team that values excellence, we invite you to apply!

Pay: From $18.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Optometric Receptionist (Northeast Edmonton)
🏢 Total Focus Optometry and Dry Eye Clinic
📍 Northeast Edmonton