About Tippet Richardson

Tippet Richardson is a trusted name for almost 100 years in the moving, storage and relocation industry, providing professional relocation services to private customers and corporate clients. We are seeking a motivated, customer-focused Sales & Business Development Representative to join our team and help drive business growth through new customer acquisition, corporate account development, and robust client relationships.

Position Overview

This position combines customer service, sales, estimating, and business development. The successful candidate will manage incoming sales inquiries for cash-on-delivery (COD) moves, prepare accurate quotations, and develop new corporate relocation opportunities while maintaining relationships with existing clients.

The ideal candidate is a confident communicator, a proactive business developer, and a results-driven professional who can build lasting relationships and identify profitable business opportunities.

Key Responsibilities

COD Sales & Customer Service

- Respond to incoming sales inquiries by telephone, Google, and the company website.
- Coordinate pre-move surveys and advise customers on packing, moving procedures, transportation options, routing, and transit times.
- Explain transit protection and insurance options, including coverage and exclusions.
- Prepare accurate estimates, quotations, inventories, and customer proposals, including required photographs and instructions.
- Follow up with prospective customers to convert inquiries into confirmed bookings.
- Provide a professional and positive customer experience throughout the sales process.

Corporate Sales & Business Development

- Identify, prospect, and develop new corporate accounts and business opportunities.




- Build and maintain strong relationships with existing corporate, trade, and private customers.
- Research target markets, identify prospective clients, and generate leads through networking, telephone and email outreach, outside sales calls, site visits, trade shows, and industry events.
- Manage the complete sales cycle, including qualifying leads, understanding client needs, negotiating, and closing business.
- Prepare corporate quotations, presentations, proposals, tenders, and bids.
- Review business opportunities for profitability and alignment with company objectives.
- Develop and execute monthly sales plans with measurable goals and action items.
- Monitor market conditions, industry trends, and competitor activity to identify opportunities for growth.
- Maintain accurate sales records, customer follow-ups, and prospect activity in Moveware.
- Participate in sales meetings, business reviews, networking events, and other company initiatives.
- Represent Tippet Richardson professionally in all customer and industry interactions.

Qualifications & Requirements

- Experience in sales, business development, account management, or customer service.
- Strong communication, negotiation, and relationship-building skills.
- Proven ability to identify business opportunities and develop new customer accounts.




- Excellent organizational skills and attention to detail, particularly when preparing estimates, quotations, and proposals.
- Strong customer service skills and a professional approach to client relationships.
- Ability to manage multiple priorities, meet deadlines, and work independently as well as part of a team.
- Comfortable with telephone and email prospecting, networking, and outside sales activities.
- Proficiency in Microsoft Office and general computer applications.
- Experience with Moveware or similar moving and relocation software is an asset.
- Experience in the moving, relocation, logistics, or transportation industry is considered an asset.
- Willingness to attend industry events, conduct site visits, and work occasional extended hours as required.

What We’re Looking For

We are looking for a proactive and motivated sales professional who enjoys building relationships, developing new business, and delivering excellent customer service. The successful candidate will be comfortable balancing incoming sales inquiries with proactive business development and will be committed to achieving sales targets while protecting the company’s profitability and reputation.

How to Apply

If you are a relationship-driven sales professional looking to contribute to the growth of an established moving and relocation company, we encourage you to apply.

Please submit your resume for consideration. We look forward to hearing from you!

Pay: $55,000.00-$75,000.00 per year

Benefits:

- Dental care
- On-site parking
- Paid time off
- Vision care

Experience:

- International Moving Sales : 2 years (preferred)
- Van Line Sales: 2 years (preferred)

Work Location: In person

📌 Sales & Business Development Representative – Moving & Relocation (Scarborough)
🏢 Tippet Richardson
📍 Scarborough