Synergie is recruiting for several Bilingual Call Centre Representatives in the legal field.
Join a agile remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth.
Responsibilities:

- Apply knowledge and tools to resolve issues on first contact
- Document interactions clearly while following established procedures
- Deliver empathetic service while managing multiple systems
- Handle inbound calls and emails in English and French with professionalism
- Investigate client inquiries and provide accurate, timely solutions

Requirements:

- Demonstrate strong bilingual communication skills in English and French
- Experience in customer service or call centre environments
- Exhibit strong data entry and written communication abilities
- Navigate Microsoft Office and multiple systems comfortably

What's in it for you:

- $19.00 hourly




- Work remote from anywhere in Canada
- Gain valuable experience with potential for long-term opportunities
- Develop skills through hands-on client support and systems use

Technical Requirements:

- You will use your own device. Reliable internet: 20 Mbps download / 5 Mbps upload, jitter = 10 ms
- Processor: Intel i5, AMD Ryzen 5, or better
- Memory & Storage: 8 GB RAM, 256 GB storage minimum
- Operating System: Windows 10 or higher
- Setup: Dual monitors and headset
- A MacBook Pro (M1 chip) running Windows 10 or higher may also be considered

This posting is for future talent planning and does not reflect a current vacancy.

Let's connect!
Please apply directly online

Synergie would like to thank all candidates for their interest in this chance. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit Synergie.ca regularly or subscribe to our email alerts at Synergie.ca/Account/Register as new exciting employment opportunities become available daily.

📌 Bilingual Call Centre Representative (Downtown)
🏢 Synergie
📍 Downtown