Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable.
Responsibilities
- Greet visitors and clients warmly, maintaining a professional front desk presence
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and coordinate calendars using Microsoft Office and Google Workspace tools
- Perform data entry with accuracy, including filing, record keeping, and updating databases
- Handle incoming and outgoing correspondence, including emails and mail distribution
- Assist with administrative tasks such as proofreading documents, maintaining filing systems, and managing office supplies
- Provide exceptional customer support by addressing inquiries promptly and courteously
- Support bookkeeping activities using QuickBooks or similar accounting software when needed
- Maintain a clean and organized reception area to ensure a welcoming environment
Requirements
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry
- Experience with multi-line phone systems and excellent phone etiquette
- Exceptional organizational skills with attention to detail and accuracy in proofreading and typing
- Ability to handle customer service interactions professionally and efficiently
- Familiarity with QuickBooks or bookkeeping is a plus
- Prior experience in front desk operations, filing, and office management preferred
- Excellent organizational skills combined with the ability to multitask effectively in a busy environment
Pay: $18.00-$30.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
- Vision care