Healthcare Access Control Officer

Paladin Security | Sydney, Nova Scotia, Canada

Pay: $20.50 per hour

Job Type: Full time (see scheduling note below)

Location: Cape Breton Regional Hospital, Sydney, NS

Schedule: 4 Days On / 4 Days Off | 11:00 PM – 7:00 AM

The Opportunity

Are you a dependable, detail-oriented individual who is passionate about safety and providing exceptional customer service?

Paladin Security is seeking a Healthcare Access Control Officer to join our team at Cape Breton Regional Hospital in Sydney, Nova Scotia.

Cape Breton Regional Hospital serves as a regional referral and trauma centre for Cape Breton Island. As part of the region's four-hospital complex, it plays an essential role in delivering healthcare services to the community.

In this position, you'll be responsible for maintaining a safe and welcoming environment by operating advanced AI-powered weapon detection systems, monitoring hospital access points, and supporting patients, visitors, and healthcare professionals.

This is an excellent opportunity for someone with strong communication skills, attention to detail, and the ability to remain calm and professional in challenging situations.

At Paladin Security, we're committed to making the world a safer and friendlier place because we CARE!

What You'll Do

As a Healthcare Access Control Officer, you'll play a critical role in protecting hospital staff, patients, and visitors while ensuring an efficient and respectful screening process.

Your responsibilities will include:

- Operate and monitor AI-powered weapon detection and access control systems at designated hospital entrances.

- Conduct security screening procedures while maintaining a professional, courteous, and empathetic approach.

- Respond promptly to detection system alerts and perform secondary screenings when necessary.

- Identify potential security threats and escalate incidents according to Nova Scotia Health Authority (NSHA) security protocols.

- Provide clear instructions, directions, and reassurance to patients, visitors,



and hospital staff during the screening process.

- Monitor entry points to help maintain safe and efficient pedestrian traffic flow.

- Maintain accurate records of security incidents, potential breaches, and equipment performance.

- Collaborate with healthcare professionals, security personnel, and law enforcement when required.

- Follow established infection prevention and control measures, hospital policies, and safety procedures.

- Promote a respectful, safe, and inclusive environment for everyone entering the hospital.

- Maintain a professional security presence while providing exceptional customer service.

What We're Looking For

We're looking for reliable, professional individuals who can confidently manage security responsibilities while providing compassionate customer service in a healthcare environment.

Requirements:

- High School Diploma or GED.

- Ability to obtain a valid Nova Scotia Security License.

- Valid Intermediate First Aid and CPR Level C certification from a CSA-approved provider.

- Fluency in English, both written and spoken.

- Ability to provide Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications or complete the required prerequisite training before onboarding.

Preferred Qualifications

- Previous experience in security, law enforcement, or a related field.

Training & Certification Information

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are prerequisites for this position.

Candidates who do not currently hold these certifications may participate in Paladin Security's UOF/MOAB training program before beginning onboarding.

Important:



This prerequisite training is unpaid. However, Paladin Security covers the full cost of training with a six-month commitment to the position and availability.

Schedule & Work Environment

The position follows a rotating overnight schedule:

- 4 Nights On: 11:00 PM – 7:00 AM

- 4 Days Off

- Rotation repeats.

You'll be stationed at designated hospital access points, where you'll interact with patients, visitors, and healthcare professionals while maintaining a secure environment.

Why Join Paladin Security?

At Paladin Security, we believe our people make the difference. We're proud to be recognized as a Great Place to Work Certified™ company in 2026, providing meaningful opportunities to grow professionally while contributing to community safety.

Benefits and perks include:

- Competitive hourly pay of $20.50.

- Medical and dental insurance.

- Paid vacation and sick days.

- Opportunities for training and professional development.

- Free uniforms.

- Company-paid security license.

- Dry cleaning and hemming/tailoring allowance.

- Flexible daily pay options.

Get Paid Your Way!

Enjoy greater financial flexibility with convenient daily pay options.

Your paycheck, on your schedule — daily pay available!

Additional Position Information

- Work Location: Cape Breton Regional Hospital, Sydney, NS

- Shift Schedule: 4 on / 4 off, 11:00 PM – 7:00 AM

- Hourly Rate: $20.50 CAD

Join Our Team!

If you're dependable, professional, and committed to ensuring the safety of patients, staff, and visitors, we'd love to hear from you!

Join Paladin Security and help create a safer and more welcoming healthcare environment at Cape Breton Regional Hospital.

Paladin Security is committed to workplace diversity, inclusion, and respect. Accommodations are available throughout the interview process and employment.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

📌 Healthcare Access Control Officer (Sydney)
🏢 Paladin Security
📍 Sydney