The Basic Gist:

Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, POSITIVE tunes, vegetarians, graffiti, vegans, mood lighting, queso & YOU.

I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a tequila-and-rye-focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.

We're bringing tacos, cocktails & vibes to Main Street in Milton, and we're building our opening team now. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this.

We offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.

What's The Role?

The FOH Supervisor works under the direction of The Mule's Management Team to ensure the daily success of The Mule's service & support teams. The FOH Supervisor is responsible for ensuring The Mule's FOH restaurant is always welcoming, competently staffed, and provides exceptional service to the hungry & thirsty masses of Milton. This role comprises of a mix of managerial (MOD) shifts, and impact/tipped shifts (bar/serve).

Key Responsibilities

- Perform all duties and responsibilities of any front-of-house position as needed.
- Ensure guests are given prompt, attentive, and unobstructed service at all times.
- Perform related duties as required throughout service periods.
- Deal with guest complaints in a professional, helpful, and friendly manner.
- Monitor day-to-day staffing levels and report and problems or inconsistencies to The Mule's General Manager
- Assist with the supervision and training of all FOH staff and ensure that policies and procedures are followed.
- During all shifts, double check and sign-off on the completion of all daily staff duties.
- At the end of all shifts, complete all necessary daily reports, cash reconciliation, paperwork, and closing/lock-up procedures.




- Be familiar with all back-end elements of Toast POS and be able to assist staff and troubleshoot any issues and be able to complete all necessary labour adjustments.
- Be an active leader regarding Health & Safety by assisting with the completion of monthly audits, as well as ensuring all health & safety procedures are followed.
- Report any general concerns to The Mule's General Manager.
- Liaise with BOH management to ensure effective cooperation and communication.
- Take a proactive role in encouraging teamwork, cooperation, productivity, and a positive attitude within the working environment.
- Attend any training or meetings when required by The Mule's General Manager.
- Other tasks as assigned by The Mule's General Manager.

Education & Experience Requirements:

- High School Diploma or GED is required.
- 3+ years experience working in the restaurant industry is required.
- Prior supervisory experience is an asset.
- Smart Serve certification is required.

Skills & Abilities:

- Having strong attention to detail.
- Must be capable of working in a fast-paced environment with multiple interruptions.
- Must be able to work and lead effectively as a team.
- Excellent communication skills, both verbal and written.
- Excellent interpersonal skills.

Shift Structure:

- Mix of supervisor shifts and impact front-line shifts.

How to Apply:

Come meet us in person at The Mule Milton Job Fair!

- Wednesday, October 21, 2026 · 10:00 AM – 6:00 PM
- Hugh Foster Hall, 43 Brown Street, Milton, ON
- Bring your resume — we'll be doing on-the-spot interviews all day.

Can't make it? Apply here and we'll be in touch.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

- Discounted or free food

Application question(s):

- Do you have flexible availability (including evenings, weekends, and holidays)?

Experience:

- Restaurant: 3 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

📌 FOH Supervisor - The Mule Milton
🏢 The Mule Milton
📍 Milton