Overview
We are seeking a dedicated Medical Office Assistant to join our healthcare team. The ideal candidate will provide administrative support in a medical office setting, ensuring efficient operations and excellent patient care.
Duties
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the front desk activities
- Maintain electronic medical records accurately and confidentiality.
- Conduct initial patient evaluations, including brief specified history-taking and Vital signs checks.
- Assist physician in obtaining or ordering diagnostic tests and obtaining reports.
- Prepare patients for interventional pain procedures, including pre-procedure assessments.
- Educate patients about procedures, risks, and expected outcomes.
- Organise informed consent forms for patients.
- Assist during pain management procedures by providing intra-procedure support as directed by physician.
- Accurately document patient interactions, procedures, and physician recommendations.
- Maintain up-to-date electronic medical records (EMRs).
- Provide post-procedure instructions as per clinic policy.
- Assist patients with mobility, personal hygiene, and comfort as necessary.
- Act as a chaperone during patient examinations and procedures.
- Help schedule follow-up appointments and coordinate with other specialists or diagnostic services.
Requirements
- Prior experience as a PSW, Dental/Medical Receptionist, Front Desk Clerk, or in an Administrative role is helpful. Training will be provided for this role.
- Knowledge of medical terminology and Accuro EMR or other electronic medical records systems is a plus.
- Proficiency in managing medical office operations and phone systems
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced workplace