Contemporary Computers is a boutique managed IT services company supporting over 100 businesses across the Greater Toronto Area. We work across a wide range of industries and technologies, delivering high-quality IT solutions and support.

We’re looking for a technician based in the West GTA (ideally Mississauga, Brampton, Oakville, Milton, or nearby) who wants to grow their skills in a hands-on, fast-paced workplace.

How the role is structured:
The role begins with a mandatory 2-month in-person training period. During training, you’ll work from our office in Toronto’s east end and join a team member for a weekly onsite day at a client location in the Waterloo Region. After training, it moves to a hybrid schedule:

- At least 2 days per week in our east-end Toronto office
- 1 day per week onsite at a client location in the Waterloo Region
- Remaining time split between remote support and onsite client visits as needed

Because the role involves regular travel both east to Toronto and west to the Waterloo Region, we’re looking for someone located between the two who is comfortable with that commute.

Technicians are encouraged to think critically, take ownership of their work, and continuously build their skills with support from the team.

What You’ll Be Working On:

- Remote and onsite IT support: troubleshooting, deployments, and client assessments
- Hardware and software configuration and rollout
- Network troubleshooting and device deployment
- Monitoring systems and responding to alerts
- Supporting a variety of client environments across industries





We also work across broader technical areas including:

- IT Managed Services
- IT Auditing and IT Security Auditing
- Networking: IP services, VoIP, and infrastructure deployments
- Server deployment and virtualization (VMware, Hyper-V)
- Cloud and hosted infrastructure
- Custom technical solutions and integrations
- Data recovery and hardware repair

Key Responsibilities:

- Take ownership of client issues from start to resolution
- Manage tickets, documentation, and follow-ups effectively
- Deliver high-quality remote and onsite support
- Travel to our office and client sites on a regular weekly schedule
- Collaborate with team members to solve problems and improve processes
- Continuously learn and develop technical skills

What We’re Looking For:

- Based in the West GTA (Mississauga, Brampton, Oakville, Milton, or nearby)
- Able to commute to our east-end Toronto office and to the Waterloo Region during the 2-month training period
- Able to commute to our east-end Toronto office at least 2 days per week and to the Waterloo Region 1 day per week after training
- Must have a reliable vehicle and valid driver’s licence
- Must pass a background check
- Reliable, professional, and organized




- Strong troubleshooting and problem-solving mindset
- Able to take initiative and work through challenges
- Comfortable in a fast-paced environment with shifting priorities
- Team-oriented with strong communication skills
- Receptive to feedback and committed to growth

Technical Requirements:

- L1 IT experience or higher
- Strong Windows troubleshooting skills
- Networking fundamentals (IPv4, VLANs, subnetting)
- Experience with ticketing systems and documentation

Bonus Skills:

- Microsoft 365 / Intune
- Hyper-V, VMware
- SonicWALL, Cisco Meraki, UniFi
- Backup systems (Veeam)
- macOS
- French

Why Join Us?

- $55–$85K+ annually based on experience level, with performance-based increases
- Flexible hours (minimum 30 hours/week, with opportunity for more)
- Structured onboarding, mentorship, and hands-on training
- Exposure to a wide range of technologies and industries
- Growth-focused, supportive environment
- Hybrid work model after onboarding

Pay: $55,000.00-$85,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home

Application question(s):

- Do you have a reliable vehicle for traveling to job sites?
- Are you willing to commute to our office in Toronto for the first 2 months (276 Carlaw Ave, Toronto)?
- Are you currently based in West GTA?

Experience:

- IT support: 2 years (required)

Language:

- French (preferred)

Work Location: Hybrid remote in Mississauga, ON

📌 Managed IT Technician – West GTA (Hybrid) (Mississauga)
🏢 Contemporary Computers
📍 Mississauga