Key Responsibilities

Network & Infrastructure

● Configure and maintain network devices (servers, routers, switches, firewalls, Wi-Fi access points, VoIP phones, printers, scanners, MFA devices) and ethernet cabling

● Troubleshoot and resolve network issues, connectivity drops, and hardware/software problems

● Maintain servers, server room cooling, and perform monthly after-hours server reboots

● Manage daily on-site, off-site, and cloud backups

● Oversee internal and web DNS, domain names, and VPN connections between stores and remote sites

Systems & Account Administration

● Create and remove staff accounts (email, MFA, Teams, VPN, Storis, ADT security system)

● Administer Microsoft Entra, Office 365, Barracuda, KnowBe4, and Screen Connect

● Maintain intranet and off-site website connection to Storis (Proprietary Software)

● Manage company mobile devices/contracts and produce monthly mobility reports for Accounts Payable

● Handle tech procurement

Security

● Deliver cybersecurity training and monitor network activity

● Keep software/systems updated; prevent, detect, and mitigate cyber intrusions





Support

● Provide IT, desktop, and network support (hardware installs, device configuration, connectivity troubleshooting, basic software/login issues)

● Plan and optimize LAN/WAN performance and security

● Act as the “go to” contact for Storis software issues, change requests, user maintenance, etc.

On-Call Requirements

Limited after-hours availability for critical issues: ADT/fire alarm alerts (124 Glencoe Ave), branch internet/Storis outages, and Bell Aliant router monitoring across 14 locations.

Qualifications

● Working knowledge of networking fundamentals and device interconnectivity

● Experience with routers, switches, and cabling setup

● Familiarity with Microsoft 365 suite (Excel, Word, Outlook) and Entra

● Basic WordPress knowledge

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person

📌 IT Systems & Network Administrator (Mount Pearl)
🏢 Cohens Home Furnishings
📍 Mount Pearl