Position Overview
We are seeking a reliable, detail-oriented Administrative Assistant to join our team. This role is ideal for someone bilingual in French and English, with strong administrative and billing experience, who is looking for a long-term position in a stable and evolving environment.

The successful candidate will play a key role in daily operations, patient communication, billing, and supporting the transition toward digital systems, including the organization and digitization of patient files.

Key Responsibilities

- Manage front-desk operations and provide administrative support
- Communicate with patients and healthcare partners in both French and English
- Coordinate scheduling, email correspondence, and document management
- Perform billing duties, including preparing, submitting, and tracking claims (e.g., insurance, provincial programs, or private billing)
- Follow up on outstanding payments and resolve billing discrepancies
- Maintain accurate financial and patient records
- Assist with the organization, scanning, and digitization of patient files
- Maintain and update electronic medical records (EMR) systems
- Ensure confidentiality and accuracy of all patient and financial information




- Support the team through operational and technological transitions

Qualifications

- Bilingual in French and English (required)
- Previous administrative experience in a healthcare setting (strongly preferred)
- Experience with medical billing (required or strongly preferred)
- Strong organizational and multitasking skills
- High attention to detail, especially with financial data
- Proficiency with email, Google Docs, and EMR systems
- Ability to adapt to change and learn recent systems quickly
- Professional, dependable, and interested in long-term employment

What We’re Looking For
We are looking for someone who is proactive, tech-savvy, and comfortable handling both administrative and billing responsibilities. The ideal candidate thrives in an evolving environment, brings structure to complex workflows, and is committed to growing with the organization long-term.

Type d'emploi : Temps plein, Permanent

Lieu du poste : En présentiel

Pay: $23.00-$29.00 per hour

Expected hours: 40.0 per week

Benefits:

- On-site parking
- Paid time off

Experience:

- Medical Administrative Assistant: 2 years (required)

Language:

- French and English (required)

Work Location: In person

📌 Medical Administrative Assistant (Ottawa)
🏢 Groupe Ocularistes Elisabelle
📍 Ottawa