About the Opportunity

We are seeking a motivated and detail-oriented Accounts Receivable Associate to support our Accounts Receivable team. This position is ideal for an individual with administrative, customer service, office support, or early-career accounting experience, including recent graduates looking to gain hands-on experience in finance and collections.

The successful candidate will assist with customer account management, collection activities, credit administration, and account reconciliation while working closely with internal teams in a fast-paced, team-oriented environment.

Why Join Us?

This role provides an excellent opportunity to gain practical experience in accounts receivable, collections, credit administration, and customer account management while working alongside an experienced finance team. You will build valuable business, communication, and problem-solving skills in a supportive environment.

Contract Term: Approximately 4 months, with an anticipated start date in mid-November 2026

Key Responsibilities

- Manage collections for a portfolio of small to medium-sized customer accounts while maintaining positive customer relationships.
- Support assigned Service and Parts customer account portfolios.
- Monitor and respond to inquiries received through shared AR mailboxes.
- Follow up on outstanding invoices, deductions, disputes, and payment commitments.
- Respond to customer inquiries and resolve account issues in a timely and professional manner.
- Prepare account statements and collection correspondence.
- Support the review of customer credit applications and related documentation.
- Apply customer payments and maintain accurate account records.
- Assist with account reconciliations and investigation of payment discrepancies.
- Collaborate with Sales, Consumer Services, and internal departments to resolve customer concerns.




- Maintain accurate records of customer communications, collection activities, and account status updates.

Qualifications

- Post-secondary education in Business, Accounting, Finance, or a related field, or an equivalent combination of education and experience.
- Strong communication, organizational, and customer service skills.
- Previous experience in administration, collections, accounts receivable, credit, customer service, or related office support functions is considered an asset.
- Intermediate proficiency in Microsoft Outlook and Excel.
- Experience with NetSuite or a similar ERP system is considered an asset.
- Strong attention to detail and the ability to prioritize tasks in a fast-paced environment.
- Ability to work independently while contributing to a team-oriented environment.
- Must be able to work on-site in Guelph, Ontario.

Danby is an equal opportunity employer, we are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request in all aspects of the recruitment process. Please check out our careers website to see what opportunities might interest you at, www.danby.com/careers.

We are committed to a fair and transparent hiring process in accordance with Ontario employment legislation, including pay transparency requirements. Artificial intelligence may be used to support certain stages of recruitment; however, all hiring decisions involve human review. We welcome applications from all qualified candidates and provide accommodations upon request.

Job Types: Full-time, Fixed term contract
Contract length: 4 months

Pay: $22.00-$24.00 per hour

Expected hours: 40.0 per week

Benefits:

- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Accounts receivable: 2 years (required)

Work Location: In person

📌 Accounts Receivable Associate - 4 Month Contract (Guelph)
🏢 Danby Appliances
📍 Guelph