Medical Receptionist / Clinical Assistant
Warden Wood Health Centre – Scarborough, Ontario
Job Type: In-Person
Location: Scarborough (Warden & Huntingwood)
Warden Wood Health Centre is seeking an experienced, professional, and motivated Medical Receptionist / Clinical Assistant to join our busy family practice and walk-in clinic in Scarborough.
We are looking for a dependable, organized, and compassionate individual who can confidently manage front desk responsibilities while assisting physicians with clinical duties. The ideal candidate thrives in a rapid-paced medical environment, has excellent communication skills, and takes pride in providing exceptional patient care.
Key Responsibilities
Medical Reception & Administrative Duties
- Greet and register patients in a professional and welcoming manner.
- Schedule appointments and manage physician schedules.
- Answer telephone calls and respond to patient inquiries.
- Verify OHIP coverage and update patient information.
- Manage incoming and outgoing referrals, faxes, and medical correspondence.
- Maintain accurate patient records using OSCAR Pro EMR.
- Process uninsured service payments and complete administrative tasks.
- Maintain patient confidentiality and comply with privacy regulations.
- Coordinate patient flow to ensure efficient clinic operations.
Clinical Assistant Duties
- Measure and record vital signs, including blood pressure, pulse, temperature, oxygen saturation, height, weight, and other measurements.
- Prepare patients for physician consultations and examinations.
- Assist physicians with examinations and minor medical procedures.
- Assist with intramuscular (IM) injections and other clinical procedures as directed by physicians and within the candidate's training and authorized scope of practice.
- Perform venipuncture and specimen collection if appropriately trained and qualified.
- Prepare and label laboratory specimens.
- Maintain clean, organized, and properly stocked examination rooms.
- Follow infection prevention and control protocols.
- Document clinical information accurately in OSCAR Pro EMR.
Qualifications & Experience
- Previous experience working in a medical clinic, family practice, or walk-in clinic preferred.
- Medical Office Administration diploma or equivalent experience preferred.
- Phlebotomy certification, hands-on venipuncture experience, and IM injection experience are highly desirable but not required.
- Experience with OSCAR Pro EMR is highly preferred.
- Knowledge of medical terminology and basic clinical procedures.
- Experience taking vital signs and clinical measurements is an asset.
- Excellent computer skills and attention to detail.
- Strong organizational and multitasking abilities.
- Fluent English, both spoken and written, is required.
- Additional languages are an asset but not required.
- Ability to work independently and collaboratively in a busy medical environment.
- Flexibility to work evenings and Saturdays as needed.
Ideal Candidate
We are looking for someone who:
- Has a friendly, professional, and patient-focused approach.
- Is confident communicating with patients and physicians.
- Can multitask effectively while maintaining accuracy.
- Takes initiative and demonstrates strong problem-solving skills.
- Is reliable, punctual, and adaptable.
- Remains calm and organized in a fast-paced environment.
- Is comfortable performing both administrative and clinical responsibilities.
- Is eager to learn and contribute to a growing medical practice.
What We Offer
- Competitive compensation based on qualifications and experience.
- Supportive and collaborative team environment.
- Established medical clinic with experienced physicians.
- Opportunity to develop and expand clinical skills.
- Long-term employment opportunities.
- A professional, patient-centred workplace.
How to Apply
If you are an experienced medical receptionist or clinical assistant who enjoys working in a busy healthcare environment and is passionate about patient care, we would love to hear from you.
Please submit your resume through Indeed or email
[email protected], highlighting your previous medical office experience, OSCAR Pro EMR knowledge, and any clinical, phlebotomy, or injection training.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: $18.00-$22.00 per hour
Work Location: In person
📌 Medical Receptionist/Clinical Assistant (Scarborough)
🏢 Warden Wood Health Centre
📍 Scarborough