Floor Manager (Calgary)

Floor Manager (Calgary)

15 Oct
|
River Cafe
|
Calgary

15 Oct

River Cafe

Calgary

Join one of Calgary's award-winning restaurants while working in Prince’s Island Park!

About River Café

River Café, established 35 years ago and consistently one of Calgary and Canada’s top restaurants, focuses on detail, quality, and on team building. Located in the middle of Prince’s Island Park, on the lagoon where the Bow River passes through downtown Calgary, River Café provides a unique dining experience featuring seasonal Canadian cuisine.

Join our team!

Benefits

Flexible schedule

Training and development opportunities

Staff dining discount

Primary Duties and Responsibilities:

Display a gracious and calm demeanour, sound judgment making, and effective problem solving, in addition to exhibiting skills including but not limited to, communication, leadership, teamwork, motivation, organization and ethics.

· Personally respond to guest complaints or concerns with the utmost of grace, confidence and tact.

· Host all guests and display a genuine interest in their satisfaction, comfort and well-being.

· Run the FOH service from beginning to end while adhering to company policies and procedures.

· Lead by example – personally demonstrating impeccable service detail and hospitality excellence while simultaneously providing ongoing coaching to service staff.

· policies and procedures.

· Work diligently to ensure a positive workplace and to empower every member of the staff to perform to the highest standards, with respect for each other.





· Working with the HR Manager, take corrective action for all policy, procedure and code of conduct infractions

· Inform all departments promptly and fully, of any issues or failure of maintenance, equipment, hardware, guest complaints, unusual events, etc.

· Engage with the staff and ensure that staff relays any important information, guest concerns or equipment issues.

· Inform all staff on current and accurate restaurant information (hours of operation, closures, function notes and service details).

· Complete and add detailed function evaluations for Events Manager.

Education and Experience

· Exceptional ingredient, wine, and beverage knowledge

· Fluent in all restaurant positions; proficient with all systems (Squirrel POS, Moneris, TOCK, PUSH Operations, TripleSeat)

· Minimum of 2 years fine dining leadership experience

· College Diploma or Degree in Hospitality Management preferred

· ProServe Certification required

· ProTect Certification an asset

· First Aid/CPR, WHMIS Certification an asset

We look forward to reviewing all applications! Please note that due to the high volume of applicants, only those selected for an interview will be contacted

Applicants must be authorized to work in Canada.

Advantages:

- Discounted or free food
- Extended health care
- Store discount

Experience:

- Fine Dining Restaurant Management: 3 years (preferred)

Work Location: In person

📌 Floor Manager (Calgary)
🏢 River Cafe
📍 Calgary

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