Company Overview

The Junction is a modern Italian restaurant located in the heart of Stouffville, dedicated to delivering authentic cuisine, exceptional hospitality, and a memorable guest experience. We are passionate about creating a warm, energetic, and professional dining environment where both guests and team members feel welcomed and valued. As we continue to grow, we are looking for strong hospitality professionals who take pride in service excellence and leadership on the floor.

Pay: 20$ per hour plus tips.
Summary

The Junction is seeking an experienced, customer-focused Front of House Supervisor to oversee daily dining room operations, support service staff, and ensure every guest receives outstanding service.

Responsibilities

- Supervise front-of-house operations during service
- Ensure guests receive attentive, skilled service
- Warmly welcome and acknowledge every guest upon arrival
- Escort guests to their tables and provide menus
- Maintain an organized and accurate reservation book
- Monitor the flow and pacing of the dining room
- Coordinate table availability and seating with the service team
- Communicate guest requests, celebrations, allergies and special occasions to the appropriate team members
- Assist with managing wait times and keeping guests informed
- Maintain a professional and welcoming presence throughout service
- Monitor the dining room and identify opportunities to improve the guest experience




- Assist with guest inquiries and resolve minor concerns with professionalism, involving management when necessary
- Assist with VIP and repeat guests and ensure appropriate recognition
- Support the host team with opening and closing duties
- Maintain the cleanliness, organization and presentation of the entrance and host area
- Work closely with servers, bartenders, runners and management to ensure smooth service
- Follow all restaurant service standards and procedures
- Qualifications
- Previous experience as a Maître d’, host, head host or in a comparable upscale restaurant position
- Excellent communication and interpersonal skills
- Professional, confident and welcoming personality
- Strong knowledge of restaurant service and dining-room flow
- Ability to remain calm and organized in a busy environment
- Excellent attention to detail
- Strong knowledge of reservations and table management
- Ability to work evenings, weekends and holidays as required
- Professional appearance and a genuine passion for hospitality
- Additional language skills, particularly Italian, are an asset

If you are passionate about hospitality, thrive in a fast-paced environment, and take pride in creating exceptional guest experiences, we would love to hear from you.

Pay: $20.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

- Discounted or free food

Work Location: In person

📌 Maître d’ , Host/Hostess (Stouffville)
🏢 The Junction Stouffville
📍 Stouffville