Commercial Transformation Manager – Sales

The Commercial Transformation Manager – Sales will lead Sales-related activities for a major business transformation, ensuring changes to ERP, Trade Promotion Management (TPM), EDI, banking, product codes and logistics are implemented smoothly while maintaining customer service and day-to-day operations.

Acting as both a transformation lead and Sales subject matter expert, this individual will support the local implementation of an existing global TPM design, coordinating activities across approximately 50 customers. The role will connect Sales with internal teams and external implementation partners, ensuring requirements are clearly understood, timelines are met and customer impacts are managed effectively.

The successful candidate will also coordinate Sales participation in user acceptance testing (UAT), readiness activities and key implementation milestones, helping the business transition to new systems and processes with minimal disruption.

Your ResponsibilitiesSales Transformation and Implementation

- Lead the Sales workplan, tracking key milestones, dependencies, decisions, risks and deliverables to ensure activities stay on schedule.
- Coordinate Sales and customer readiness for the planned April 1, 2027 ERP and EDI implementation, including changes to ordering, invoicing, master data, system interfaces and business processes.
- Manage the Sales transition to a new Trade Promotion Management system, ensuring technical requirements, business processes and user readiness are aligned.
- Coordinate customer-related changes involving banking, ERP/EDI requirements, product code conversions, logistics and other implementation activities across approximately 50 accounts.
- Translate project requirements into clear account-level action plans, responsibilities, timelines and communications for Account Managers.

Change Management and Cross-Functional Coordination

- Work closely with Sales, Customer Marketing, Finance, Supply Chain, IT, Master Data, Customer Service and external implementation partners to coordinate activities and resolve issues.
- Lead working sessions, readiness reviews and escalation meetings,



providing recommendations and decision support to program leadership.
- Identify risks that could affect orders, shipments or customer service, and develop mitigation plans and contingency measures.
- Coordinate Sales and Finance participation in TPM user acceptance testing from January to February 2027, including resource scheduling, test preparation, issue resolution and business sign-off.
- Support cutover planning, go-live readiness and post-launch stabilization, ensuring outstanding activities are transitioned to the appropriate business owners.
- Maintain project trackers, process documentation, change management materials and stakeholder communications to support a smooth implementation.

Business Continuity and Sales Support

- Provide targeted support for priority Sales and Customer Marketing activities, allowing team members to focus on testing and implementation without compromising customer commitments.
- Assist with account planning, annual forecasting and selected customer activities, particularly where coordination between Sales and Supply Chain is required.
- Monitor the impact of project deadlines on day-to-day business activities and work with Sales leadership to adjust priorities when customer service, commercial plans or forecast accuracy may be affected.

The Experience We're Looking For

- A seasoned, hands-on professional with experience in Sales Operations, Commercial Finance, Sales Planning, Revenue Growth Management (RGM), Trade Marketing or related commercial functions.
- 10+ years of progressive experience in Sales, Sales Operations, Customer Marketing, Commercial or Account Management, ideally within the FMCG or consumer goods industry. Experience across multiple functions is an asset.
- A bachelor’s degree in Business, Marketing, Finance,



Supply Chain or a related field, or equivalent practical experience.
- Proven experience coordinating cross-functional projects, workstreams or change initiatives involving multiple stakeholders, dependencies and tight deadlines.
- Strong stakeholder management and communication skills, with the ability to influence teams and drive progress without direct authority.
- A solid understanding of account management and how system and process changes affect customers, including forecasting, orders, pricing, claims, promotions and service levels.
- Experience with a Trade Promotion Management platform, with familiarity with TPM software, Power BI and Microsoft Office strongly preferred.
- Experience supporting a business separation, carve-out or private equity-backed transformation is a strong asset.
- The ability to quickly understand business requirements, work independently with limited supervision and deliver results in a time-sensitive interim assignment.

Contract Duration and Assignment Scope

This is a fixed-term interim assignment for approximately five (5) months, focused on supporting the Canadian business through a major systems and process transformation, with a planned ERP and EDI implementation date of April 1, 2027.

The primary objective is to coordinate Sales-related transformation activities, support the transition to a current Trade Promotion Management (TPM) system, and ensure approximately 50 customers are prepared for changes to ordering, invoicing, product codes, banking and logistics processes.

The successful candidate will lead project coordination, stakeholder alignment, customer readiness, user acceptance testing, cutover planning and post-launch stabilization. They will also provide targeted support for priority Sales activities to maintain business continuity throughout the transition.

This is a hands-on, delivery-focused role requiring someone who can quickly get up to speed, work independently and drive key milestones through to completion within the contract period.

Pay: $118,000.00-$124,000.00 per year

Work Location: In person

📌 Commercial Transformation Manager, Sales / ERP (Mississauga)
🏢 Avery Human Resources
📍 Mississauga