Position Summary

The Administrative Coordinator supports the day-to-day administration and operations of the Chatham Community Hope Centre. As a key point of contact for guests, volunteers, community partners, and the public, this role helps maintain a welcoming, organized, and compassionate environment.

Responsibilities include managing general phone and email communications, greeting visitors, supporting volunteer onboarding, tracking program statistics, assisting with website and social media updates, and providing administrative and operational support to the Centre’s other coordinators.

Key Responsibilities

Administration & Reception

- Answer the Centre’s general phone line and monitor the general email account.
- Welcome visitors and direct them to the appropriate staff member, program, service, or community resource.
- Complete general administrative duties, including filing, data entry, correspondence, document preparation, and record organization.
- Maintain an organized and skilled reception and administrative area.
- Provide administrative support to the Centre’s coordinators and leadership team.

Program & Team Support

- Work collaboratively with staff and volunteers across the Centre.
- Support other coordinators with administrative and operational responsibilities.
- Assist with pantry,



laundry, kitchen, Drop-In, special events, and other Centre activities when needed.
- Work a minimum of one evening per week in the Drop-In Program.

Volunteer Administration

- Assist with volunteer onboarding and orientation.
- Ensure required forms and records are completed and maintained.
- Communicate volunteer information, schedules, and program needs.
- Track volunteer participation where required.

Program Tracking & Reporting

- Maintain accurate program participation and service statistics.
- Gather program information from coordinators and support regular reporting.
- Assist with monthly, quarterly, annual, or other reporting requirements.
- Help maintain simple and consistent administrative systems for program records.

Communications

- Assist with website updates and social media management.
- Prepare posts and communications related to programs, events, volunteer opportunities, donations, and Centre updates.
- Ensure public information, including program hours and service information, remains current and accurate.
- Assist with newsletters, promotional materials, and community announcements as required.

Pay: $45,000.00 per year

Work Location: In person

📌 Administrative Coordinator (Chatham-Kent)
🏢 Chatham Community Hope Centre
📍 Chatham-Kent